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Call/Volunteer Recruit Instructional Program Coordinator

AT The Commonwealth of Massachusetts
The Commonwealth of Massachusetts

Call/Volunteer Recruit Instructional Program Coordinator

Boxborough, MA

Job Description

The Department of Fire Services (DFS) is recruiting to fill the Call/Volunteer Recruit Instructional Program Coordinator position. This is a part-time, contract position with no benefits.

To be considered for this position, at the time of application, you must upload a cover letter, a detailed resume demonstrating your experience and proof of certifications.

Duties:

Responsible for the coordination of all aspects of the Call/Volunteer Recruit Training Program at the Massachusetts Firefighting Academy (MFA) under the leadership and direction of the supervising Program Coordinator III (PCIII) and guidance from Curriculum Education Specialist

  • Prepares annual budget and annual training objectives in collaboration with the PCIII
  • Monitors adherence to the annual budget as well as future forecasting for the program
  • Serves as the primary subject matter expert for the program
  • Responsible for the overall delivery of all activities and sessions in the program
  • Maintains IFSTA website and is the point of contact for facilitating online courses
  • Knowledgeable and understands online learning platforms (Adobe Connect), obtains and maintains credentials for use and oversight
  • Must meet and maintain all requirements for live fire qualifications
  • Completes all statewide Commonwealth Training
  • Responsible for new course development as well as program updates in accordance with current NFPA standards on Professional Qualifications for Firefighters, including curricula, instructional materials and student materials
  • Responsible for facilitating the program's logistics needs for class deliveries not hosted on academy grounds (Training venue, and supporting engine and aerial ladder apparatus, etc.)
  • Prepares and ensures all facilities, props and equipment are ready for program delivery
  • Schedules course sessions and required information in the Learning Management System (LMS), including but not limited to location, resources, instructors, crib support, lodging/hotel, course materials
  • Communicates and collaborates with other Academy Coordinators to manage program delivery logistics as necessary
  • Creates flyers for marketing distribution, when applicable
  • Verifies and proofs all program-related press releases for the PIO
  • Administers the selection of students program enrollment
  • Researches, schedules and secures speakers, lecturers, subject matter experts, or any other participants for the program as needed
  • Acts as liaison between MFA and partner entities to deliver specific collaborative and comprehensive programs
  • Responsible for maintaining and completing all course completion documentation paperwork, rosters, attendance records and score sheets
  • Communicate with the certification branch to schedule closed exams and verify student course completion by submitting master rosters and completed score sheets as needed
  • Responsible for providing on-site leadership and guidance for all program deliveries - travel should be expected
  • Works with Staff Services to recruit and develop instructors for the program
  • Directs technical supervision of assistant coordinators and all instructors in the program
  • Helps develop new instructors through coaching, mentoring, teaching and providing authentic feedback
  • On an annual basis or as needed, evaluate instructors who work in the program
  • Assigns and supervises the instructors who teach within the discipline to ensure quality and consistency
  • Collaborates with Program Administrative Assistant on maintaining all student records and providing updates to Fire Chiefs or their designees
  • Maintains a list of future class requests
  • Works to be accessible to students, instructors and staff to reconcile or prevent student or classroom issues
  • Operates in accordance with the Standard Operating Policies of the Commonwealth, DFS and MFA
  • Actively participates in Coordinator meetings
  • May be assigned additional projects by MFA management

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Qualifications

Minimum Qualifications:

• Must have a minimum of four years of relevant fire service or emergency service industry experience such as a fire officer, fire investigator, training officer, or fire prevention with a department.

• Must have completed Fire Instructor II course and been promoted to Fire Instructor II with the MFA and one year in curriculum development or a minimum of four year of equivalent experience of instructional curriculum development and course delivery.

Preferred Qualifications:

• Basic understanding of all courses offered by the program group

• 200 hours of instructional time in the prior two years

• Basic knowledge of the MFA's Learning Management System (LMS)

• Basic understanding of leadership principles

• Fire Instructor II certification

• Must have superior interpersonal skills

• Must be able to use Microsoft Word, Excel and PowerPoint

• Must be well organized and a team player

• Must have demonstrated work record to support the skills required

• Must have thorough knowledge of the program that is being coordinated

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Client-provided location(s): Stow, MA, USA
Job ID: Commonwealth_of_Massachusetts-240008FL
Employment Type: Part Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • Mental Health Benefits
  • Parental Benefits

    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
  • Financial and Retirement

    • Pension
    • Financial Counseling
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Leadership Training Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program