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CUSTOMER SERVICE SPECIALIST I

AT TE Connectivity
TE Connectivity

CUSTOMER SERVICE SPECIALIST I

Adolfo López Mateos, Mexico

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Overview

TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE's products or services. They may promote and sell our company's products or services as well as investigate and resolve customer complaints. A key area of focus is to develop strong business relationships via TE's Extraordinary Customer Experience strategy.

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What your background should look like:

  • Relevant work experience (3+ years)
  • SAP or Salesforce system knowledge is required
  • Proficiency with MS Office applications
  • Ability to work in a fast pace ever-changing environment
  • Analytical skills and problem-solving capabilities
  • Flexibility to work extended hours, when needed.

Competencies

Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

Client-provided location(s): Tlalnepantla de Baz, State of Mexico, Mexico
Job ID: TE-1216091000
Employment Type: Other