Work Location:
Canada

Hours:
37.5

Line of Business:
Financial Crimes & Fraud Mgmt

Pay Details:

We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

The Senior Manager, Forensic Investigations and Digital Evidence, will work closely with Cyber Security Operation teams and internal investigative partners to support incident response, internal, and external investigations. Responsibilities include forensic collection and analysis and subject matter expertise in the advice, planning, and support for cyber investigations or internal or external fraud investigations.

• Supervise a team of highly skilled professionals who conduct complex and sensitive investigations, across North America.
• Manage assigned digital forensic efforts in support of eDiscovery requests, employee investigations, and IT security incident response, including but not limited, to internal and external intellectual property (IP) theft, attacks/intrusions, computer abuse, and insider threat investigations.
• Possess skills to collect, process, preserve and analyze data from electronic data sources, including laptop and desktop computers, servers, and mobile devices, per company policies and practices.
• Proficiency in investigations on the EnCase platform, industry-standard tools, and practices applying technical and functional skills.
• Works with Cyber Security Operations, Global Security & Investigations, Legal, Human Resources, Privacy, Risk, and external law enforcement, as necessary, to forensically collect and analyze digital evidence and conduct cyber investigations.
• Researches, evaluates, develops, tests, and applies new methodologies for analyzing digital evidence to reduce the risk of exposure to TD Bank
• Supports / develops procedures and standards and delivers advice, direction and education to TD management and staff.

• Undergraduate degree or relevant professional certifications, designations, or equivalent required
• 10+ years relevant experience

• Supervise cyber investigative staff and assign investigative cases from various referral sources.
• Provide regular feedback, guidance, and consultation to cyber investigative staff, offering direction and expertise to further an investigation.
• Ensure that all cyber investigative referrals are properly investigated and managed in a professional and consistent manner relative to the regional investigative standards, protocol, and aging standards.
• Supervise proactive, complex, high profile, and sensitive cyber investigations with the goal of directing cases to a successful conclusion and providing timely root cause findings to business and functional partners.
• Provide regular feedback, guidance, and consultation to cyber investigative staff, offering direction and expertise to further an investigation.
• Focus on operational efficiency to ensure the Forensic Investigations & Digital Evidence team is leveraging tools and processes that reduce redundancy and improve capacity.
• Respond to internal business units to investigate simple or complex, sensitive, or urgent matters, usually within minimal time frames.
• Lead or manage a team(s) providing technical and non-technical assistance to investigative personnel on digital evidence matters using a full range of investigative tools and processes in accordance with applicable laws, policies, guidelines regulations and procedures.
• Responsible for the management oversight of the team's computer forensic lab and network infrastructure

• At least 5 years of experience in digital forensics, incident response or cyber investigative analysis
• At least 5 years of experience with forensic preservation, collection, and analysis of operating systems, e-mail systems, and mobile devices
• Understanding of digital forensic principles, methodologies, and techniques; including experience using digital forensic tools (i.e., EnCase, Axiom, e-Discovery tools, Cellebrite, Intella, Crowdstrike, Splunk)
• Ability to interpret digital evidence matters in a way understandable to business and non-technical people.
• Knowledge of Data Loss Prevention tools and conducting DLP related investigations
• Excellent written and verbal communication, presentation, organization, leadership, and planning skills
• Demonstrated ability to manage crisis and emergency incidents.
• Ability to handle conflict effectively, by overcoming differences of opinion and finding common ground.
• Managing multiple cases and prioritizing workload
• Self-starter, strategic thinker, negotiator and consensus builder, proven ability to satisfactorily manage competing priorities.
• Evaluates data and courses of action to reach logical, pragmatic decisions.
• Understanding of operating systems (Windows, Linux and OSX)
• Knowledge of network-based services and client/server applications
• Knowledge of enterprise systems and infrastructure
• Bachelor's Degree-BA/BS

• BA or BS in Computer Science, Information Technology, or related field. Master's degree a plus.
• 10+ years of experience with Insider Threat or Data Loss Prevention programs, incident management, or investigative programs and the ability to identify anomalous activities and associated risks.
• 5+ years of experience developing and communicating recommendations to non-technical business areas.
• 5+ years of experience managing a forensic team and lab.
• Digital Forensic and Incident Response Certifications such as GCFE, GCFA, CHFI, CCE, CFC, EnCE, CFCE, CEH, CISSP, CND, eDiscovery certificate a plus
• Familiarity with network architecture and security infrastructure placement
• Familiarity with security tools such as Anti-Virus, SEIM systems and Data Loss Prevention tools
• Ability to handle conflict effectively, by overcoming differences of opinion and finding common ground.
• Can evaluate data and courses of action to reach logical, pragmatic decisions.
• Applies innovation and creativity to problem-solving.

• Close working relationship with peers in Cyber Security Operations, Insider Protect, GSI, Legal, Privacy, and HR
• Frequent interaction with senior executives in Corporate Office and all Business Groups.
• #LI-TECH