Senior Business Management Analyst (US)

Line of Business:
EPOCH LLC
Job Description:

The Senior Business Management Analyst provides specialized business management guidance and support for a functional area and implement policies/processes and/or initiatives to meet business management, strategy and governance objectives. May provide complex reporting, analysis, and assessments at the functional or enterprise level.

US FCRM is seeking a Senior Business Management Analyst to support Business Continuity Management (BCM) and Third-Party Risk Management functions in the US. This role will primarily support the US FCRM teams to manage the relevant processes and planning initiatives. Ideal candidates should have experience in business management or operations role within financial services. Strong writing, strategic thinking, and interpersonal skills, as well as the ability to manage internal communication channels effectively. Daily responsibilities will include but not limited to, supporting Business Continuity Management (BCM) review process, supporting respective US FCRM teams. Periodically assesses business continuity and disaster recovery planning materials to verify compliance with governance. Supporting annual planning cycles and ongoing governance of the Business Continuity Plan, including business updates and milestones. Coordinating and monitoring BCM recovery testing exercise events to ensure activities progress according to event plans, issues are logged, and status reporting is provided to stakeholders. Build robust relationships with all stakeholders. Continuous interaction and relationship building with AML Teams. Collaborate with communication team to communicate key initiatives, and changes for Business Continuity and Real Estate. Responsible for managing reviews and escalation for the Third-Party Risk Management Control Assessments and support Incident Management in the case of a bank Event.

Depth & Scope:

• Experienced professional who works independently as subject matter expert and may coach and educate others
• Focuses on short to medium-term (weekly-monthly), non-routine specialized/ complex issues and/or escalated matters
• Independently performs tasks from end to end

Education & Experience:

• Undergraduate degree
• 5+years relevant experience

Preferred Skills:

• The ability to be self-directed and self-motivated
• The ability to prioritize, schedule, and make the most of your time.
• The ability to motivate and guide others
• The ability to handle challenges in a variety of situations.
• Microsoft Suite, PowerPoint, Excel,

Customer Accountabilities:

• Provides specialized business management related advice/support to management / leadership and respective teams for area(s) of specialization with industry, external and internal, enterprise and business awareness; understand trends, identify issues and opportunities and provide recommended action to management
• Leads on the implementation of initiatives in support of the overall business/function strategy
• Manages a set of business management work activities requiring coordination across multiple areas
• Supports / manages the integrated implementation of policies/processes / procedures / changes across multiple functional areas
• Provides subject matter expertise and/or input to projects/initiatives as a representative for area of specialization, and where necessary participate in identifying, designing and testing solutions and supporting implementation activities

Shareholder Accountabilities:

• May develop and provide complex reporting, analysis, and assessments at the functional or enterprise level
• Develops and delivers presentations/communications to management or broader audience
• Adheres to internal policies/procedures and applicable regulatory guidelines, contribute to the review of internal processes and activities and assist in identifying potential opportunities to improve operational efficiencies
• Identifies variances and contributes to the analysis, due diligence and implementation of initiatives and/or business operations within defined area of responsibility
• Supports development and/or/implementation of standards, policies, procedures, and solutions that mitigate risk and maximize availability of service, efficiency and effectiveness

Employee/Team Accountabilities:

• Continuously enhances knowledge/expertise in own area
• Keeps current on emerging trends/developments and grow knowledge of the business, analytical tools and techniques
• Prioritizes and manages own workload to deliver quality results and meets assigned timelines
• Supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely interest
• Identifies and recommends opportunities to enhance productivity, effectiveness and operational efficiency
• Establishes effective relationships across multiple business and technology partners, program and project managers
• Participates in knowledge transfer within the team and business units

Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.