Job Description:

Reporting to Product Group Owner of Payment Processing Product Group under RMMB Journey. The Product Manager will be responsible for working with PODs within Payment Processing Product Group, leading product development specific towards acquirer clearing, settlement and reporting related components, aligning with regulatory and compliance changes, meeting merchant needs and managing end-to-end seamless transaction processing deliverables and ensuring the achievement of business OKRs.

Key accountabilities include, but are not limited to:

• The role requires strong leadership skills, the ability to be hands-on and dive into detail, and collaboration with various PODs, technology, operations and compliance to drive product development and enhancements to achieve the expected results.
• Identify opportunities to improve and optimize clearing and settlement workflows for efficiency and accuracy.
• Lead troubleshooting efforts for discrepancies or delays in settlement processes, oversee testing of clearing, settlement, and reporting systems before deployment, and ensure smooth implementation of product updates and changes.
• Responsible for prioritizing the product backlog, working closely with POD Product Owner to ensure the most valuable and critical features/epics are developed first. This includes grooming and refining user stories.
• Work closely with stakeholders to develop requirements, gather feedback, and ensure product capabilities align with business value and meet regulatory and compliance needs.
• Understand the risks, responsible for bringing products to realization from definition through to operations.
• Ensure timely notification and escalation of possible issues/problems while assessing options and recommendations for prompt resolution.
• Build and maintain positive working relationships by effectively communicating and regularly sharing information, learnings, and knowledge with partners to make it easier to deliver legendary service and reduce friction for our merchants.
• Contribute to a positive work environment by embracing diversity and supporting and proudly representing TD in the community.

Job Requirements

• Preferably working experience in the payments industry, with a focus on merchant acquiring (e.g., compliance, settlement and clearing).
• Proven experience working within an Agile framework.
• Demonstrate willingness, motivation, and the ability to work independently and autonomously in managing various initiatives, while also developing strategic thinking and planning throughout product execution.
• Exhibit strong time management, organizational and prioritization skills in a fast-paced environment, with a focus on maximizing throughput to meet both customer and colleagues needs.
• Work closely with Product Group Owner and Product Owners to navigate and introduce various clearing, settlement, and reporting changes to continuously enhance product value for both customers and the business.
• Experience interacting with various business & technology partners, both at the working team and leadership levels.
• Demonstrate ability to effectively lead diverse teams.
• Proven interpersonal and relationship management skills, detail-oriented with the ability to follow up on items or determine appropriate steps for timely resolution.
• Strong verbal/written communication and facilitation skills, adapting style and technique to a diverse audience.
• Experience with presenting and sharing recommendations to senior management and executives.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet