Work Location:
Jacksonville, Florida, United States of America
Hours:
40
Pay Details:
$86,840 - $139,360 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
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Line of Business:
Financial Crime Risk Management
Job Description:
Job Description Summary
The Manager, AML Financial Crime Risk Management role leads and develops a team of professionals who provides oversight, expert policy / regulatory guidance and advisory services and/or a control function related to specialized domains of TD's AML/ATF/Sanctions /ABAC programs. This role provides specialized project support or services. This role supports the development and maintenance of TD's FCRM program, including assigning workflow to analysts, providing governance and support, and addressing and escalating issues. Additionally, this role oversees the timely execution of periodic and/or event driven reviews using a risk-based approach to align with policy and regulatory requirements.
Department Overview:
The AML Financial Crime Risk Management team is responsible for executing Quality Assurance (QA) reviews as part of the Financial Crime Quality Assurance (FCRA) QA program that will independently assess the operating effectiveness of the Bank's Transaction Monitoring framework. QA assessments are conducted to identify whether investigative outcomes by the US Financial Intelligence Unit (FIU) are in line with departmental procedures and appropriate case dispositions with rationale are adequately documented. The FCRM QA Team is a key activity for measuring quality in FIU processes in line with departmental procedures and established standards for financial crime risk, and other FCRM investigative mandates across the Bank.
The above details are specific to the role which is outlined in the general description below.
Depth & Scope:
- Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
- Leads and manages a team of professionals and overall operation of a diverse group in an area of moderate risk, complexity or scope
- Ensures an integrated approach with other business management areas, broader organization, and enterprise as appropriate
- Deep knowledge and understanding of businesses / technology, and organizational practices / disciplines
- Sound to advanced knowledge of external competition, industry and/or market trends in relation to own function / business
- Focuses on short to medium-term issues
Education & Experience:
- Undergraduate Degree
- 7+ years of experience
Preferred Skills:
- ACAMS Certification
- 7 years experience in BSA/AML, Transaction & Monitoring, & Investigations within the financial services industry
- Strong analytical skills, multi-tasking, working against tight deadlines, and active hands-on management of work
- Challenge mindset and attention to detail to complex issues
Customer Accountabilities:
- Manages a team of FCRM professionals providing oversight and control related advisory services to FCRM partners
- Provides guidance, leadership, coaching and development to ensure operational results and professional / personal development objectives are achieved
- Works with executive team, senior business management / partners to develop proactive strategies, tactics, policies and programs to effectively manage regulatory / compliance issues
- Acts as key liaison with partners and external groups and provides FCRM subject matter expertise; partners, as necessary, effectively with key stakeholder groups such as Compliance, Legal, Audit, Risk
- Coaches to ensure functional / operational problems are handled appropriately, and participates in the negotiation and resolution of complex and/or escalated issues, where necessary
- Leads and develops FCRM enterprise-wide frameworks, methodologies, policies, standards, procedures in coordination with management in line with TD's FCRM Program
- Participates in / manages global regulatory examinations and external / internal audits with respect to request for information regarding portfolio, reviewing, packaging and providing information for department executive
- Takes corrective action and recommends or implements changes to procedures, as required
Shareholder Accountabilities:
- Protects the interests of the organization - identifies and manages risks, and ensures the prompt and thorough resolution of escalated non-standard, high-risk issues
- Actively assists in developing and overseeing implementation of function procedures
- Ensures respective programs / policies / practices are well managed, meets function needs, complies with internal / external requirements and aligns with function priorities
- Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues, where appropriate
- Works closely with management team to support the development of business plans, ensuring the optimal use of resources and leverage TD's operating model to maximize efficiency, effectiveness and scale
- Participates in responding to periodic exams / audits by regulatory bodies and Internal Audit, to determine level of BSA/FCRM compliance
- Integrates new systems and upgrades into function operations, as needed
- Manages day-to-day operations of the function and participate in FCRM-focused special projects, and other compliance projects
- Responsible for updates and changes made to functional procedures and processes
- Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts
- Ensures employees are building and enhancing their FCRM knowledge and expertise; and employees assume responsibility in minimizing operational and regulatory risk by complying with Bank policy and Code of Conduct
- Monitors and communicates to Senior Management, the effectiveness of strategies, programs, and practices related to own area of expertise
- Sets the standards for operations and manageability across the function ensuring services are built from the ground up
- Proactively identifies key business opportunities, researches and recommends enhancements / modifications, develops strategies to achieve recommendations
- Ensures department operates in compliance with applicable internal and external requirements
- Ensures appropriate reporting and escalation of issues based on risk profile
- Ensures employees are knowledgeable of and comply with Bank and industry codes of conduct
- Leads relationships with corporate and/or functions to ensure alignment with enterprise and/or regulatory requirements
- Leads or contributes to cross-functional / enterprise initiatives as an organizational or subject matter expert helping to identify risk / provide guidance for complex situations
- Coordinates and supports team and business (FCRM) partner FCRM related activities, as necessary
- Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
Employee/Team Accountabilities:
- Responsible for management of the overall team providing both leadership and guidance
- Contributes to the development of FCRM functional strategic priorities within their operational area or field of specialty
- Develops annual and/or long-term plans for own area and influences plans well beyond area managed
- Provides thought leadership and/ or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit
- Grows team expertise to align with FCRM / enterprise demand and direction; assesses team skills and capabilities and continually looks for ways to provide and enhance the value delivered
- Leads and develops a high performing team of professional FCRM resources through talent acquisition, coaching / development and recognition; provides on-going feedback and performance reviews, coaches and develops employees and ensures performance management activities are undertaken and completed for all employees
- Creates and fosters a cohesive team and promotes a positive work environment. Leads and follows up on action plans to improve employee experience
- Leads the process of setting performance objectives for the team; tracks, monitors and effectively addresses and/or rewards performance in a timely manner
- Manages employees in compliance with all human resources policies, procedures and guidelines of conduct
- Shares knowledge, information, skills, and subject matter expertise among the team and ensure the timely communication of issues and encourages good working relationships with other functions and teams
- Supports an environment where the team freely escalates business challenges; facilitates change through positive reinforcement of milestones and successes
- Recruits for all hires to ensure a highly diverse, qualified workforce to achieve business objectives
- Establishes and fosters a cohesive team; promotes a fair and equitable environment that supports a diverse workforce and encourages the team to achieve common goals and objectives
- Acts as a brand ambassador for the function and the bank, both internally and/or externally
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.