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Head of FCRM Training (US)

AT TD Bank
TD Bank

Head of FCRM Training (US)

Mount Laurel, NJ

Work Location:
Mount Laurel, New Jersey, United States of America

Hours:
40

Pay Details:
$250,000 - $370,000 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

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Line of Business:
Financial Crime Risk Management
Job Description:

The Head of FCRM Training is responsible for all aspects of the Anti Financial Crimes Training Program including defining the training policy, procedures, and governance model. This role is also be responsible for effectively communicating all changes in policies, training programs, and new regulatory requirements. This role works in close partnership with the Enterprise Learning & Development team and the AMCB L&D team to support the achievement of our business objectives.

Depth & Scope:

  • Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
  • Acts as the responsible owner for the Anti Financial Crime (AFC) Training program with oversight of all aspect of the program and across all TD functions
  • Owns the Financial Crimes training strategy for the US operations, spanning across 1st, 2nd, and 3rd lines of defense
  • Oversees all Audit and Regulatory exams and remediations for the training and Communications of AFC program
  • In collaboration with key stakeholders defines the AFC strategy and objectives, including content delivery mechanisms, responsible parties and target audiences
  • Defines the AFC Training policy, inclusive of standards, governance, recipients, and reporting and measurement requirements
  • Defines standards for Training procedures, works collaboratively with responsible individual owners and reviews/approves all documents
  • Chairs bank-wide AFC Training governance forum, ensuring clearly defined governance roles and responsibilities, participation by all critical partners, and appropriate escalation of critical matters
  • Engages with teams to continuously improve the training content
  • Works in close partnership with Talent and Learning Lead as well as Talent and Learning Advisor to drive strategy, execution and understanding of business requirements. Implements learning solutions in response to the business need by either leveraging existing Enterpise products or developing new ones
  • Leverages globally available learning content and solutions to support organizational and business specific learning needs
  • Coordinates with subject matter experts, HR Learning & Development, and external vendors to prepare/refresh training content that is engaging, informative, and aligned to regulator guidance
  • Understands and supports the Banks Risk Culture
  • Ensures changes in policies are effectively communicated to LOB and AFCC teams along with appropriate training
  • Serves as central point of communication for changes in policies, training opportunities, new regulatory requirements or other information necessary for the FCC and LOB teams to execute against standards
  • Acts as the primary face-off with Audit and Regulators on the communication of the AFC Training Program
  • Partners with key stakeholders to conduct the annual needs assessment and develops comprehensive training plans

Education & Experience:

  • Bachelor's degree or the equivalent combination of education and experience is required
  • Business or Finance degree preferred
  • 10+ years of total work experience preferred
  • Financial Services, Audit or Compliance background and/or experience with financial services compliance and/or experience with the assigned products, services or business lines/areas and the pertaining laws, regulations and rules of relevant regulators preferred
  • Strong critical thinking, written and verbal communication skills

Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Client-provided location(s): Mt Laurel Township, NJ, USA
Job ID: TD_bank-R_1382612
Employment Type: Full Time