Work Location:
Mount Laurel, New Jersey, United States of America
Hours:
40
Line of Business:
Governance & Control
Pay Detail:
$110,760 - $166,400 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
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Job Description:
The Senior Governance & Control Specialist is the leading expert for a significant and/or complex governance and control function, primarily interfacing with executive and/or functional stakeholders. Provides direction and guidance to team and/or management and acts as overall leader on key control initiatives. This position will be responsible for leading the AMCB 1B coverage of our U.S. WEALTH business (TD Personal Financial Services - Mass Market clients; TD Investment Services - Mass Affluent clients; Private Client Group - High Net Worth and Institutional clients ). The individual in this role will be accountable for driving 1B coverage, risk identification and management of financial crimes risk within U.S. WEALTH and managing a team of individual contributors. This candidate will support the U.S. WEALTH functions in partnership with other 1B partners and be able to work closely with 2nd Line to support 2nd Line coverage activities
Depth & Scope:
- Develops an Operational Risk Oversight model for the ATM channel which consolidates known risks, documents existing controls and fits within the overall Direct Channels/TDBFG risk framework
- Participates within all external audits (Interac, Visa PCI, MasterCard), tracking of non-compliant items with development of action plans to address any gaps
- Ensures ATM Channel remains compliant to current Accessibility standards - provides input into the evolution of existing standards
- Represents channel through participation in information security Risk oversight model (TRMIS)
- Remains current on changes and trends to internal/external operational risks that would impact the channels risk profile
- Remains current on external regulatory changes and understands impact to ATM channel operational environment
- Accountable for the development and execution of the ATM Channels BCM Plan including Pandemic Planning
- Accountable for the assessment of vendor BCM plans to ensure risks are understood and mitigated
- Works with internal audit in the completion of operational audits with the channels including tracking and mitigation of any findings
- Liaises on a regular basis with various internal risk based departments to ensure all Regulatory and Operational requirements are understood and met
- Develops and maintains relationships with external organizations that create the ATMs channels regulatory environment
- Monitors fraud trends within the channel and works with ATM operations to mitigate
- Accountable for the delivery of all risk based reporting in support of the channel
- Primary relationship owner for Operational/Regulatory Risk, Audit, Direct Channels Risk/Compliance oversight and External Agencies that audit our controls against their standards
- Develops and maintains an operating budget, ensuring adherence to budget, and taking corrective action as necessary
- Provides input and assistance to senior management in developing budget and ensures adherence to assigned budgetary factors
- Utilizes and follows Compliance/Risk control programs
- Works with business partners to minimize/eliminate the number of non-compliant items
- Supports and assists with the implementation of company policies, procedures and practices
- Participates on cross-functional project teams and task groups, including those in support of conversion activities
- Takes ownership of and contributes to the ongoing improvement of the Customer experience
- Has a high degree of business acumen in terms of analyzing and understanding business decisions, highly motivated to achieve results, and a commitment to operational and service excellence
- Manages a high performing team in the delivery of accountabilities
- Encourages team to achieve common goals and objectives through effective leadership of people and creates an open, diverse and supportive work environment; acts as a role model
- Develops a team of high quality resources by participating in selection of team members and assessment of performance
- Administers employees in compliance with all human resource policies, procedures and guidelines of conduct
- Successfully completes all required online training and ensures staff completes all required online training
Education & Experience:
- Undergraduate degree in a business related discipline is required
- 10+ years of related experience
- Risk professional with previous experience within an operations and/or technology environment
- Strong interpersonal skills with the ability to lead in a team environment
- Strong problem solving skills with ability to identify problems, recommend solutions and present recommended approach
- Previous exposure to Operational Risk, Compliance and/or Audit
- Strong negotiation skills
- Solid understanding of Project Management methodology
- Excellent verbal and written communication skills
- Ability to prioritize and meet tight timelines
- Team player who takes initiative to accomplish department objectives
- Works with minimal supervision and meets demanding turnaround times
- High proficiency in Microsoft Applications (PowerPoint, Excel, Word)
- Well organized, detailed individual with the ability to multi task in a fast paced environment with deadlines
Preferred Qualifications:
- Strong soft skills necessary to influence decision-making in a highly regulated environment
- Experience and a strong subject matter expertise of money movement processes across various payments platforms and products (annuities, automated investing, investment management, trust and estate planning, private banking, captive insurance, institutional trust, etc.)
- Experience overseeing financial crimes coverage of various payment rails to ensure compliance with BSA/AML Regulatory and Bank Policies/Standards
- Experience in conducting and/or critiquing AML/Sanctions Risk Assessments
- Experience with AML/Sanctions RCSA process mapping and/or process and control identification
- Experience drafting, reviewing, and updating procedures pertaining to financial crimes compliance processes
- Experience directly advising and educating client-facing staff on complex regulatory issues and providing financial crimes compliance subject matter expertise to First Line stakeholders
- Experience presenting process deep dives to Auditors and Regulators
- Experience or strong understanding of Sanctions screening processes
- Experience escalating and presenting control deficiencies to senior management and driving adequate remediation initiatives.
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Who We Are
TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we help clients meet their needs today and prepare for tomorrow. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. We are growth-oriented, people-focused, and community-minded. As a team, we work to deliver value for our clients every day.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.