Corporate Citizenship Manager - Community & Colleague Engagement

Line of Business:
TD Global Corporate Citizenship
Job Description:

Department Overview:

The US Corp Citizenship Colleague Engagement team consists of talent professionals who are responsible for
leading and executing colleague engagement and volunteer opportunities, leadership & development programs and a 1B Community Reinvestment Act (CRA) function. Reporting to the Senior Group Manager, Community and Colleague Engagement, the US Corporate Citizenship Manager will lead and execute colleague engagement and leadership & development programs. These programs create meaningful opportunities for our colleagues across the TD AMCB footprint to engage in volunteer activities with strategic community partner organizations. The employees selected for this role will be responsible for leading programs including but not limited to Board Education, Training & Certification and Executive Board Matching Programs, TD Tree Days, Pro Bono Marathon, etc. The US Corporate Citizenship Manager also collaborate with internal partners to Identify opportunities to create new programs with nonprofit partners and community organizations to increase CRA eligible non-financial ed focused programs.

The successful candidate for this position will have 2-3 years' experience with managing and executing small to larger scaled programs. They will also work closely with key partners, stakeholders and executive leadership to ensure seamless coordination, risk management and successful delivery of program objectives. Implementing best practices and an evaluation strategy for each program to improve program efficiencies will be critical in this role. The candidate will be responsible for building and maintaining collaborative working relationships within USCC, across our North American S&CC colleagues, and executives and leaders across the bank.

Job Summary:

The Corporate Citizenship Manager manages/leads the development and/or execution of community / environment plans/ programs/ projects/ strategies consistent with TD's enterprise strategies.

Depth & Scope:

• Manages multiple community/environment programs/projects/initiatives of moderate scope and complexity
• Highly seasoned community/environment professional role requiring substantial knowledge/expertise in a complex field and knowledge of broader related areas
• Integrates knowledge of the enterprise sub-function's or business line's overarching strategy in developing solutions across multiple functions
• Interprets internal/external business challenges and the industry environment, recommends courses of action and best practices to improve products, processes, or services
• Acts as a technical expert/lead, integrating cross-function understanding within own field of specialty
• Independently manages end-to-end functional programs
• Communicates difficult concepts; converts information to compelling business context and advice; influences and gains alignment across increasingly senior stakeholders
• Works autonomously as the lead and guides others within area of expertise

Education & Experience:

• Undergraduate degree or relevant professional certifications, designations or equivalent required
• 7+ years relevant experience
• Advanced knowledge of multiple marketing principles and disciplines, strategy development, consulting principles, lines of businesses supported, banking industry and product/customer markets
• Knowledge of current and emerging competitor and market trends
• Knowledge of risk management environment, standards, and regulations
• Knowledge and understanding of process improvement methodologies
• Ability to manage a budget and work within the constraints of that budget
• Ability to contribute to strategic direction of the function and provide advice to senior leadership
• Skill in mentoring, coaching and performance management
• Ability to lead, plan, implement and evaluate program/project activities to ensure completion of initiatives
• Ability to exercise sound judgement in making decisions
• Ability to make an impact, influence and achieve results with effective negotiation, problem-solving and communication skills
• Ability to work collaboratively and build relationships across teams and functions
• Skill in using analytical software tools, data analysis methods and reporting techniques
• Skill in using computer applications, including MS Office
• Ability to analyze, organize and prioritize work while meeting multiple deadlines
• Ability to work successfully as a member of a team and independently
• Ability to handle confidential information with discretion

Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.