About Taskrabbit:
Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do's, such as furniture assembly, handyman work, moving help, and much more.
At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We're looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love.
Together with IKEA, we're creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.
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- Taskrabbit is a remote-first company with employees distributed across the US and EU
- 5-time Best Places to Work in 2022 by BuiltIn. Including Best Companies in SF, Best Mid-Sized Companies, and Best Benefits
- DataBird journal's "Best Places" Best Companies for Diversity, #1 2019 and 2020
- DataBird journal's "Best Places" Best Companies for Women, #4 2019 and #1 2020
About the Role
We are hiring a seasoned product manager with 8+ years of relevant experience to lead one of our top company initiatives. We want a PM who will serve the needs of partners and their customers for Taskrabbit services to grow partner revenue to a meaningful share of our entire business, in line with company vision and goals. This is an individual contributor role with broad autonomy and agency, and the cross-functional backing to be successful. This person will be responsible for the end-to-end partner and customer experience for our partner products and their success as a durable business.
The ideal candidate has proven experience taking a product from inception to growth in a smart and iterative way. They've had a lead role building B2B products for business partners, with a hand in sales, integration, and support of enterprise customers and their tech teams. They understand differences between the motivations and considerations of business and consumer customers, and how each type of customer views and uses a product. They have demonstrated ability to think strategically, both externally - defining a plan that focuses on iterative learning and validation, while delivering progressively more value to partners and the business - and internally - ensuring that we're growing our marketplace in a way that's compounding across partnerships and the rest of our marketplace. They value and demonstrate strong, constructive communication and cross-functional collaboration.
What You'll Work On:
- Develop strong opinions on strategy for partnerships to achieve company vision and OKRs by talking to partners & customers, and understanding company strategy and partner opportunities
- Deeply understand customer and partner needs to develop suite of solutions that meet partners where they are and make it easy for them to expand partnership as they see value
- Lead the product development team building our platform for partner solutions and API to serve our most sophisticated partners
- Partner with other PMs and their teams, and commercial and operational partners to innovate on how Taskrabbit best serves customers and creates more work opportunities for our Taskers
- Grow partnerships to be a major source of Taskrabbit revenue and grow opportunities for Taskers by taking calculated risks, making smart investments, and rallying contributing teams to deliver on outcomes
- You have a minimum of 8 years in product management, or a highly cross-functional background with technical experience or demonstrated aptitude. Additional experience in other fields is a plus.
- You have direct experience working on external APIs, third-party integrations, or multi-party products like marketplaces or B2B2C, and understand integration workflows between systems, both internal and external.
- You demonstrate a strong customer focus - doing the research and using data to understand your customers, their mindset, and how your product can help them.
- You have collaborated with sales and BD teams to deeply understand partner and market needs, and use this knowledge to create impactful, data-driven sales stories that drive product adoption.
- You have past exposure to B2B/enterprise sales, and understand sales cycles, sales enablement, how to pitch, and contracts & agreements; you're comfortable participating in sales calls and see them as an opportunity to both sell and learn.
- You're an excellent collaborator who gathers input from many sources and distills into a clear action plan, making and communicating trade-off decisions along the way.
- You take a hypothesis-driven approach to product development and business growth, and have a bias toward learning through doing. You know how to employ different types of tests to validate ideas before overinvesting in them, and use analytics to uncover potential issues and opportunities in your products.
- You value clarity in communication, and demonstrate that through thoughtful writing and constructive discussions. You use those skills to influence stakeholders and keep them apprised and excited about your team's mission.
- You have good business sense and can see the big picture. You can see how impacting one lever in a complex system and marketplace affects other facets.
- You're excellent at execution and consistently get things done, removing roadblocks and rolling up your sleeves whenever necessary to deliver value for our customers.
- You inspire your teams, giving them context and focusing them on clear, ambitious goals. You're comfortable driving urgency and leading a team to quick, impactful decisions to achieve those goals.
At Taskrabbit, our approach to compensation is designed to be competitive, transparent and equitable. total compensation consists of base pay + bonus + benefits + perks.
The base pay range for this position is $136,000 - $190,000. This range is representative of base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits. Final offer amounts may vary from the amounts listed above, and will be determined by factors including, but not limited to, relevant experience, qualifications, geography, and level.
You'll love working here because:
- Taskrabbit is a Remote-First Company. We value flexibility and choice but also stay committed to regular in-person connection.
- The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with!
- The Diverse Culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average.
- The Perks. Taskrabbit offers US employees employer-paid health insurance and a 401k match with immediate vesting. Taskrabbit offers EU employees medical insurance. We offer all of our global employees, generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. Benefits vary by country of employment.
An Active Commitment to Equity within our Company and Platform.
We are an inclusive community where all who share our mission and values belong. Our anti-racist culture actively strengthens the knowledge, understanding, and awareness of underrepresented experiences and our ongoing allyship commitment. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time.
Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.