Who is Taco Bell?

Taco Bell was born and raised in California and has been around since 1962. We went from selling everyone’s favorite Crunchy Tacos on the West Coast to a global brand with 8,200+ restaurants, 350 franchise organizations, that serve 42+ million fans each week around the globe. We’re not only the largest Mexican-inspired quick service brand (QSR) in the world, we’re also part of the biggest restaurant group in the world: Yum! Brands. 

Much of our fan love and authentic connection with our communities are rooted in being rebels with a cause. From ensuring we use high quality, sustainable ingredients to elevating restaurant technology in ways that hasn’t been done before… we will continue to be inclusive, bold, challenge the status quo and push industry boundaries.   

We’re a company that celebrates and advocates for different, has bold self-expression, strives for a better future, and brings the fun while we’re at it. We fuel our culture with real people who bring unique experiences. We inspire and enable our teams and the world to Live Más.

At Taco Bell, we’re Cultural Rebels. Want to join in on the passion-fueled fun? Learn more about the career below. 

About the Job:

The Production Analyst II - Ecommerce is responsible for playing a vital role in one of the fastest growing areas of business for Taco Bell. They provide valuable insight in how we engage with our customers and build brand retention within major elements of Taco Bell’s digital and Ecommerce strategies. They have access to cutting edge tools and use observability platforms to perform their duties while still being at the forefront of technical involvement. This role will report to the Manager – Production Engineering as part of a larger overall innovative team.

The Day-to-Day:

• Become a Subject Matter Expert within the Ecommerce space at Taco Bell.
• Understand and monitor the Ecommerce services for performance, availability, and accuracy of transactional data.
• Communicate and collaborate with both technical and non-technical stakeholders on issues, upcoming changes, and updates to system health.
• Perform final validation tests on various mobile and web-based applications, reporting on, and offering feedback on areas for improvement.
• Build expertise in serverless infrastructure and initiatives while also learning aspects of modern SRE practices and terms, such as SLIs, SLOs, Observability, toil, and incident response with blameless postmortems.
• Work with and adopt Agile practices while participating in a 24/7 on-call rotation.

Is This You?

• Bachelor’s degree in Computer Science, Engineering, Mathematics, Science, or other related fields of study; OR any combination of relevant equivalent experience, education, and training
• At least 2+ years of experience working on a team supporting software, systems, infrastructure, or support of large-scale applications/services on cloud platforms like AWS, preferably within a SaaS Environment.
• Previous experience working with customer-facing issues, modern observability and monitoring tools, and generating regular reports.
• A desire to become proficient with one or more programming languages, and to learn and do more in your career.
• Follows comprehensive and systematic problem-solving methods.

Work-Hard, Play-Hard:

• Hybrid work schedule and year-round flex day Friday
• Onsite childcare through Bright Horizons 
• Onsite dining center and game room (yes, there is a Taco Bell inside the building) 
• Onsite dry cleaning, laundry services, carwash, 
• Onsite gym with fitness classes and personal trainer sessions 
• Up to 4 weeks of vacation per year plus holidays and time off for volunteering 
• Tuition reimbursement and education benefits 
• Generous parental leave for all new parents and adoption assistance program 
• 401(k) with a 6% matching contribution from Yum! Brands with immediate vesting 
• Comprehensive medical & dental including prescription drug benefits and 100% preventive care
• Discounts, free food, swag and… honestly, too many good benefits to name 

Salary Range: ­­$76,000 - $108,240 annually + bonus eligibility + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

At Taco Bell, we Live Más and invite you to do the same. Take a seat at our table. Bring your voice. Bring you, just as you are, a Cultural Rebel. We want you to be your best self! 

Taco Bell is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity.  We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic.

Taco Bell is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs.  

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and supplement and the Pay Transparency Policy Statement.

Employment eligibility to work with Taco Bell in the U.S. is required as the company will not pursue visa sponsorship for this position.

California Residents: For more information about the categories of personal information we collect from you and how we use, sell, and share that information, please see our Privacy Notice for California Contractors and Privacy Notice for California Employees.

Taco Bell will consider qualified applicants with arrest or conviction records per the fair chance acts in California, Los Angeles, and San Francisco.  Applicants for jobs in Los Angeles County can learn more by clicking here.  Philadelphia applicants can review information about Philadelphia’s fair chance act by clicking here.