Who we are looking for
SSGM APAC - KYC Solutions and Support (KYCSS) is a team focused on internal and external client satisfaction through proactive support and ownership of the AML/KYC process.
The KYCSS works closely with Client Onboarding Team (COB) to onboard the customers.
This position within KYCSS focuses on Know Your Customer "KYC" and Anti-Money Laundering "AML" oversight. It supports Foreign Exchange, Agency Lending, Enhanced Custody, Trading & Clearing, Funding & Collateral, Portfolio Solutions and GM Research products.
Why this role is important to us
The team you will be joining is a part of State Street Global Markets (SSGM). When owners and managers of institutional assets need research, trading, securities lending and innovative portfolio strategies, they turn to SSGM business unit. As our investment research and trading arm, SSGM's number one goal is to enhance and preserve our clients' portfolio values by applying technology, optimizing trading, and linking asset classes and markets across the world.
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What you will be responsible for
As Client Services Support, KYC/AML Oversight you will
- Perform KYC/AML responsibility in accordance with corporate AML policy and SSGM procedures
- Complete customer identification, customer due diligence, and enhanced due diligence where necessary
- Interact with and oversee Center of Excellence performing KYC tasks
- Communicate as needed with the BU Aligned AML Compliance Officer
- Own and manage the KYC and AML process for new clients
- Perform periodic KYC reviews of existing customers
- Monitor customers and counterparties for potential sanctions issues
- Manage the workflow queue to ensure ongoing KYC approvals to support new business
- Escalate issues impeding progress for client onboards
- Execute and enhance weekly KYC reconciliation
- Support team members through cross training efforts
- Assume responsibility for new reporting requirements and/or supporting processes
- Maintain strong working relationships and liaise with internal and external counterparts including Sales, Trading, Legal, Compliance, Middle Office Operations, Technology and Business Architecture.
- Own the KYC/AML Client onboarding lifecycle by:
- Interacting with the other regulatory onboarding teams
- Processing new requests in a timely manner
- Prioritizing workflow KYC requests as needed based on product and urgency
- Ensuring accuracy of client metrics through updating of the BAU Tracker
- Tracking monitoring and resolving potential sources of onboarding issues and delays
What we value
These skills will help you succeed in this role
- KYC AML experience would be a plus
- Strong analytical and organizational skills
- Strong process management skills
- Strong customer service focus
- Very strong attention to detail
- Ability to multi-task
Education & Preferred Qualifications
- Bachelor's degree in business, finance, or related field
- 5+ years prior finance industry experience
Additional requirements
Excellent communication interpersonal and relationship skills that include the ability to build productive working relationships across teams and functions; and the ability to foster an environment of open communication; ability to work collaboratively with other business units
Are you the right candidate? Yes!
We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don't necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.
About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.
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