Sr Product Manager - Unified Communications

CO Salary Range: USD 78,900.00 - 139,500.00 per year

Spectrum's Product and Technology team creates, develops, and operates the nation's fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences. The diversity of experience available within Spectrum's Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.

• Actively and consistently supports all efforts to simplify and enhance the customer experience
• Advance understanding of industry best practices in product development process specific to the Unified Communications space and translate appropriate steps for unique organization and market position.
• Analyze information and provide high-level process goals into specific sub-processes with appropriate documentation, develop communication plan for stakeholders and process participants.
• Support the development and communication of product strategies dependent on new services/features to drive financial results.
• Work with engineering, product management peers, marketing stakeholders and key customer operations on implementing strategy.
• Lead product launches and enhancements of products across Charter's service and application portfolio, including working cross-functionally with Engineering, Marketing and Operations groups within Charter.
• Ensures communication with all stakeholders is being managed effectively.
• Manage long-term product roadmap for the Spectrum Business Connect with RingCentral product, and partner with Marketing, Sales, Engineering, and Operations to ensure their needs are met in the product evolution.
• Vendor management responsibilities, including accessibility requirements/audits, feature requests / change management, and assistance in contract negotiations.

• Product development/management - 5-7
• Cable/telecommunications/software/online services - 5-7

• Proficient with Word, Excel, PowerPoint
• Effective organizational and office management skills
• Effective cognitive and communication skills
• Effective analytical skills
• Effective business sense and sense of urgency to achieve business results

• Ability and eagerness to learn from a new environment and make an impact quickly
• Ability to manage and foster change
• Ability to work with large, cross-functional teams in order to achieve business goals and results
• Ability to listen to multiple points of view and synthesize against goals for recommendations
• Ability to plan, prioritize and organize effectively and independently
• Ability to handle multiple projects and tasks
• Ability to make decisions and solve problems while working under pressure
• Ability to show judgment and initiative and to accomplish job duties
• Ability to analyze and interpret data and synthesize recommendations
• Ability to communicate with all levels of management and company personnel
• Ability to communicate orally and in writing in a clear and straightforward manner
• Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.)

• Full time
• This position is eligible to work in a hybrid work model (combination of in-office and remote days)

• Telecom and Unified Communications industry knowledge / experience
• Vendor management experience
• Technical aptitude and passion for technology