Job Summary:
As the Sr Manager of Buyflow Services Platform & Operations, you will lead a team of Platform Engineers responsible for maintaining the reliability and availability of both our cloud-based and on-premise applications and services. You will be responsible for delivering resilient platforms to support critical revenue generating systems. Additionally, you will develop and implement best practices (with a strong emphasis on security and cloud-based technologies) and play a key role in driving operational excellence across the organization. This role is 70% leadership and 30% hands on.
Key Responsibilities:
- Leadership & Strategy:
- Lead, mentor, and grow a team of technical platform engineers, fostering a culture of continuous improvement and innovation.
- Develop and implement strategies to enhance system reliability, performance, and scalability.
- Collaborate with development, product, and operations teams to align team practices with business goals.
- Operational Excellence:
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- Establish and monitor metrics to ensure systems meet reliability and performance target.
- Lead automation initiatives to reduce manual efforts and enhance system resilience and scalability.
- Serve as a key stakeholder in technical discussions, advocating for dev/ops principles and best practices.
- Communicate complex technical concepts to both technical and non-technical stakeholders, ensuring organizational alignment.
- Collaborate with security teams to ensure compliance with industry standards and regulations.
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
- Ability to read, write, speak and understand English
- Demonstrated understanding of reactive platforms like Akka, Node.JS, Play, etc.
- Demonstrated understanding GraphQL based APIs
- Demonstrated in-depth understanding of public cloud infrastructure services capabilities such as AWS
- Demonstrated in-depth understanding of modern microservices architectures employed at web scale
- Ability to operate customer facing production services at web scale, 24/7/365
- Demonstrated in-depth understanding of DevOps principles and practices
- Ability to analyze and resolve issues, both logical and interpersonal
- Demonstrated effective communications skills including presentation skills Ability to plan, prioritize and organize effectively
Required Education
- BA or BS College Degree or related work experience
Required Related Work Experience and Number of Years
- Telecommunications, Product and/or equivalent experience - 7+
- Software engineering team management - 3+
- Distributed computing software development - 3+
- Experience developing distributed software operating in JVM and on Linux
- Experience leading people and projects
PREFERRED QUALIFICATIONS
Preferred Skills/Abilities and Knowledge
- Knowledge of telecommunication/cable services or industry experience
Preferred Education
- Master's Degree or MBA
WORKING CONDITIONS
- Office environment
- Some travel required
- This position is eligible for our Hybrid Work Policy. Eligible employees can work from home up to one day each week.
MPD646 2024-41788 2024
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A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
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