Actively and consistently support all efforts to simplify and enhance the customer experience

Analyze, define, and develop complex organization's business process methods and practices

Provide strategic oversight and management to a team of Business Process Analysts and/or Process Managers

Collaborate with leadership on breakthrough strategies to improve process efficiencies and cost reduction opportunities

Assume Project Manager responsibilities for managing, planning, monitoring and reporting on key projects from conception through implementation. Communicate project status updates, roadblocks and any escalation needed with higher management. Recommend the best option by preparing data driven presentations with options and their pros/cons.

Manage efforts to enhance processes, reduce waste and increase effectiveness. This includes the coordination of the respective administrative support teams including P2P, Contracts, Supplier Enablement to troubleshoot and resolve issues

Research best business practices within and outside the organization to establish benchmark data

Assess requirements for internal business processes, ensuring compatibility with organizational strategic goals

Implement new processes, evaluate existing processes, and recommend optimal solutions and improvements

Partner with business process owners and management on strategic initiatives with minimal guidance from more experienced analyst or department leadership

Facilitate communication and gain commitment between business units and stakeholders to align processes and solutions with business strategies

Use sophisticated quantitative analysis methodology to perform data, cost and benefit, and/or process measurement analysis

Research industry trends for application of process improvement techniques and best practices

Train employees on root cause analysis tools and philosophies

REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge

• Solid technology experience and the ability to recognize ad translate business problems into technology-based solutions
• Ability to provide leadership and direction to cross-functional and virtual teams with a mixture of direct and dotted line reporting
• Strong analytical, problem solving and debugging skills
• Excellent communication, writing, facilitation, collaboration and interpersonal skills
• Ability to address internal stakeholders in a professional manner
• Ability to prioritize and organize effectively
• Advanced proficiency with Excel, PowerPoint and Microsoft Project

Required Education

• Bachelor's degree in Computer Science, Information Systems, Business Administration, or other related field or equivalent experience

Required Related Work Experience and Number of Years

• Business/Systems Analysis- 7+
• Project Management and leadership- 7+
• P2P Experience (Ariba/SAP platforms in an On-Demand environment preferred)- 7+
• Experience working with a software development- 7+
• lifecycle methodology
• Analytics Tools -7+

Preferred Education

• Project Management certification or successful completion of a recognized project management curriculum

WORKING CONDITIONS

• Office environment

FSC610 2024-43949 2024

Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

This job posting will remain open until 2024-12-10 07:00 AM (UTC) and will be extended if necessary.

The base pay for this position generally is between $100,600.00 and $178,600.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.