Administer human resources policies and programs, balancing employee advocacy and business operating needs. Promote equity, fair treatment, and positive employee relations and ensure compliance with state and federal employment laws. Provide comprehensive HR support, directly or indirectly to a designated client group in the area of recruitment and retention of critical talent, continuous performance coaching and management, pro-active issue/problem identification and resolution, and coaching and development for more effective leadership decision and communication skills. Understand and support the accomplishment of business priorities. Build credible relationships with Business Leaders allowing for better decisions and organizational effectiveness. Involved in solving complex HR-related issues. Work independently with minimal guidance. May act as a resource for colleagues with less experience.

• Provide guidance to management and employees on human resources issues, employment law, and develop new programs and initiatives to meet management needs
• Generate solutions and implements with input from more senior HR teammates
• Anticipate and plan for long-term human resource needs and trends in partnership with business management
• Assist in the formulation of objectives for personnel policies & procedures and manpower goals
• Assure company policies are administered fairly and consistently throughout the area of responsibility Effectively communicate and execute necessary changes to policies and procedures
• Perform advanced employee relations functions including support and counseling regarding personnel and job related conflicts, problem solving and dispute resolution, managing employee performance issues, review and assessment of termination requests; conduct exit interviews
• Conduct complex/sensitive employee related investigations
• Handle workers compensation, first report of injury database and safety regulations process
• Coordinate the administration of all Leave of Absence programs and processes including transitional work and accommodations
• Conduct open enrollment and other benefits related programs as needed
• Conduct employee and supervisor training including benefits, policies and procedures and prevention of harassment and discrimination
• Ensure timely and accurate entries to the HRIS database
• Ensure timely and accurate payroll entry for designated client group
• Perform audit and compliance functions as requested on items such as audit reports verification, commission reports and payroll information
• Maintain employee records in compliance with state and federal requirements
• Assist in the management and execution of bonus plans, merit processes, and routine/special request reports
• Assist in the annual budget planning process as needed
• May recruit and staff from internal and external sources
• All other duties as requested

• Ability to communicate orally and in writing in a clear and straightforward manner
• Ability to communicate with all levels of management and company personnel
• Ability to deal with the public in a professional manner
• Ability to maintain confidentiality of information
• Ability to make decisions and solve problems while working under pressure
• Demonstrated PC skills and MS Office skills
• Ability to prioritize and organize effectively
• Ability to show judgment and initiative and to accomplish job duties in a timely manner
• Ability to work independently
• Knowledge of local, state and federal employment laws and procedures
• Knowledge of recruitment trends and technologies Knowledge of state and federal wage and hour laws Demonstrated knowledge of staffing and employment practices
• Demonstrated knowledge of employee relations procedures and applicable law
• Demonstrated Consultative and coaching skills
• Demonstrated Analytical skills
• Demonstrated Business Acumen
• Demonstrated Project Management skills
• Knowledge of cable television products and services a plus

• Bachelor´s degree in Human Resources, Business, or related field or equivalent experience

• Human Resources Generalist experience - 5+

• Valid driver's license with satisfactory driving record within company required standards preferred

• Certifications for Human Resource Professionals (PHR, SPHR) preferred