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Sales Support Coordinator

AT Spectrum
Spectrum

Sales Support Coordinator

Rochester, MA

Under general supervision responsible for reporting, administration, and project management for the assigned Sales team.

  • Actively and consistently support all efforts to simplify and enhance the customer experience.
  • Responsible for managing all logistics related to the day to day office activities and meetings. This includes but is not limited to: ordering supplies, coordinating meeting spaces, creation of documents for meetings, catering, and onboarding new hires. Facilitate the installation of sales by assisting sales executives with proper order follow, issue identification, escalations and proactively following up with other departments as required.
  • Responsible for obtaining reports and assisting with the distribution of the reports that are associated with all matters related to sales.
  • Manage projects related to construction, ECAF escalations, Porting, and others as assigned.
  • Maintain and track invoices to budget and provide recommendation for cost efficiencies.
  • Coordinate all activities related to sales blitz including updates, maintain records, and submitting results.
  • Assist with the submission of same day tickets for sales teams that are in the field. (Data entry for the sales leads).
  • Perform other duties as assigned.

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Required Skills/Abilities and Knowledge

  • Ability to read, write, speak and understand English
  • Effective oral and written communication skills
  • Ability to prioritize and organize effectively to meet deadlines Ability to work independently
  • Ability to work while seated for prolonged periods of time
  • Ability to use personal computer and software applications (i.e. MS Word, Excel, PowerPoint, Outlook, etc.)
  • Understanding of business terms
  • Proven track record in sales support, administration and operations
  • Knowledge of general office procedures
  • Ability to read and interpret policy and process documentation and methods and procedures

Required Education

Bachelor's degree in business preferred or equivalent combination of education and experience

Required Related Work Experience and Number of Years

General office experience - 3+

PREFERRED QUALIFICATIONS

Preferred Related Work Experience and Number of Years

Experience working with outside sales teams

WORKING CONDITIONS

Office environment

#LI-KD1

SSU160 2024-40304 2024

Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The base pay for this position generally is between $20.00 and $33.10. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of compensation such as bonuses.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

Client-provided location(s): Rochester, NY, USA
Job ID: spectrum-2024-40304
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Health Reimbursement Account
    • Long-Term Disability
    • FSA
    • HSA With Employer Contribution
    • On-Site Gym
    • Mental Health Benefits
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Family Support Resources
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Personal/Sick Days
    • Leave of Absence
    • Paid Holidays
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Financial Counseling
    • Relocation Assistance
    • Company Equity
  • Professional Development

    • Tuition Reimbursement
    • Internship Program
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program

Company Videos

Hear directly from employees about what it is like to work at Spectrum.