Project Manager, Government Affairs

JOB SUMMARY
The State Government Affairs Franchise Project Manager will report to the VP, Government Affairs and will be responsible for developing, managing, planning, monitoring and reporting on key government affairs projects from conception through implementation. This role is also responsible for the management of project details, data collection, reporting and communication to successfully drive various project efforts.

MAJOR DUTIES AND RESPONSIBILITIES

• Actively and consistently supports all efforts to simplify and enhance the customer experience
• Plans, manages, and monitors projects from concept through implementation for projects
• Maintains and manages Government Affairs ARIBA Contracts, SharePoint and Smartsheet projects and metrics sharing sites, including entry of franchise key terms in RDM database; creates electronic records and maintains franchise data with accuracy and urgency; tracks and acts upon key milestones
• Supports Vice President and Director of Local Government Affairs and Franchising to develop and manage franchise renewal plans and maintain stores, audit and BDS trackers
• Maintains franchise FCC 626 windows; provides 626 renewal window and 626 letter notifications to field team
• Responds to franchise compliance requests from legal, risk management and finance
• Generate reports, charts and spreadsheets to allow internal and external Charter representatives to easily review local and state franchise information; develops and maintains a nonstandard notice database
• Maintains a catalogue of franchise files in compliance with Company record retention policies
• Supports Vice President, Legislative Affairs and Ethics to create libraries, folders, and trackers in SharePoint to upload required state lobbying compliance reports and other pertinent documents
• Manages day-to-day operational aspects of all assigned projects and gains consensus from stakeholders to ensure successful implementation
• Establishes project management processes and methodologies to ensure assigned projects are delivered on time, within budget and meet high quality standards and Leadership expectations using the appropriate tools
• Meets with internal customers of an assigned project to provide status updates and reports and gather project-related feedback
• Tracks costs and performance, service levels and other metrics required to ensure project goals and objectives are met
• Coordinates meetings for franchising team including coordinating bi-annual franchise training meeting; assists in preparation of franchise training modules
• Must be self-motivated and able to prioritize multiple projects individually or with a team
• Must have a strong work ethic and a high level of confidentiality to ensure proper handling of sensitive information
• Serves as a liaison for internal/external customers, state and federal agencies and vendors
• Performs other duties as requested

• Ability to read, write, speak and understand English
• Ability to communicate orally and in writing in a clear and straightforward manner
• Ability to prioritize and organize effectively while managing multiple projects and assignments
• Ability to develop strong working relationships with peers and project members
• Excellent critical thinking skills
• Proven ability to perform effectively in a fast-paced environment
  Make decisions and solve problems while working under pressure
  Analyze and interpret data, legislation, regulation, contracts, franchises and legal documents
• Use personal computer and software applications (i.e. Microsoft Word, Excel, PowerPoint, Project, Publishing, SharePoint, and Smartsheet)
• Ability to work independently, but also to collaborate effectively with colleagues, peers and other internal and external constituencies
• Ability to exercise independent judgment and discretion in matters of significance and operate with integrity and within company values; maintain high standards for ethical practice
• Knowledge of cable, telecommunications and broadband products, services and regulation preferred