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Network Operations Analyst II

AT Spectrum
Spectrum

Network Operations Analyst II

Greenwood Village, CO

CO Salary Range: USD 67,100.00 - 107,300.00 per year

This posting has been extended beyond the initial anticipated closing date.

JOB SCOPE

Supports the data and business analysis needs of Network Operations. Utilizes understanding of both business process and intermediate technical capabilities of industry standard tools used to provide analytical insights. Possesses intermediate knowledge in the business unit(s) they support, as well as, an intermediate level understanding of the Network Operations organization's systems and capabilities.

DUTIES AND RESPONSBILITIES

  • Optimize network performance through the application of statistical analysis using a complex set of key data points.
  • Provides business analysis and support for Network Operations: Generate sometimes complex ad hoc reports along with creation and presentation of quality dashboards that provide operational visibility to the business unit(s).
  • Develops high quality graphs, reports, and presentations of data results. Perform statistical analyses for Network Operations business unit(s).

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Analyzes business partner's operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions.
  • Translates high level business requirements into functional specifications for the Network Operations organization and manages changes to such specifications.
  • Identifies, analyzes, and interprets trends or patterns in sometimes complex data sets. Present standard data sets and information in an understandable and compelling manner.
  • Performs special projects as needed and other duties as requested by supervisor.
  • Works on multiple projects as a project team member, occasionally as a project leader.

  • BASIC / MINIMUM QUALIFICATIONS

    • Bachelor's Degree in Computer Science, Business Administration, or related field or equivalent work experience
    • Minimum four (4) years of experience in intermediate data query techniques and report building
    • Minimum four (4) years of experience with Microsoft Office Suite including Excel and Access
    • Minimum two (2) years of experience with SQL and industry-specific database systems
    • Minimum two (2) years report building toolsets such as Crystal Reports, etc.

    REQUIRED JOB QUALIFICATIONS

    • Exhibit exceptional and professional communication, both written and oral
    • Professional and courteous demeanor with ability to excel in a team oriented environment
    • Advanced ability to manage time effectively, set priorities and meet deadlines
    • Strong analytical and detail-oriented aptitude; a high degree of accuracy is required
    • Advanced ability to present complex information in an understandable and compelling manner
    • Ability to learn and adapt to change

    PREFERRED JOB QUALIFICATIONS

    • Network Operations experience a plus
    • Technical expertise regarding data models and database design development.
    • Identify, analyze, and interpret trends or patterns in sometimes complex data sets
    • Programming skills preferred.

    WORKING CONDITIONS

    • Office Environment, some travel

    ENO335 2024-42076 2024

    Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

    A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

    This job posting will remain open until 2024-12-20 05:00 AM (UTC) and will be extended if necessary.

    The base pay for this position generally is between $67,100.00 and $107,300.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

    Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

    Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

    Client-provided location(s): Greenwood Village, CO, USA
    Job ID: spectrum-2024-42076
    Employment Type: Full Time

    Perks and Benefits

    • Health and Wellness

      • Health Insurance
      • Dental Insurance
      • Vision Insurance
      • Life Insurance
      • Short-Term Disability
      • Health Reimbursement Account
      • Long-Term Disability
      • FSA
      • HSA With Employer Contribution
      • On-Site Gym
      • Mental Health Benefits
    • Parental Benefits

      • Fertility Benefits
      • Adoption Assistance Program
      • Birth Parent or Maternity Leave
      • Non-Birth Parent or Paternity Leave
      • Family Support Resources
    • Work Flexibility

      • Hybrid Work Opportunities
    • Office Life and Perks

      • Commuter Benefits Program
      • On-Site Cafeteria
      • Holiday Events
    • Vacation and Time Off

      • Paid Vacation
      • Personal/Sick Days
      • Leave of Absence
      • Paid Holidays
    • Financial and Retirement

      • 401(K) With Company Matching
      • Performance Bonus
      • Financial Counseling
      • Relocation Assistance
      • Company Equity
    • Professional Development

      • Tuition Reimbursement
      • Internship Program
      • Leadership Training Program
      • Associate or Rotational Training Program
      • Promote From Within
      • Mentor Program
      • Access to Online Courses
      • Lunch and Learns
    • Diversity and Inclusion

      • Employee Resource Groups (ERG)
      • Diversity, Equity, and Inclusion Program

    Company Videos

    Hear directly from employees about what it is like to work at Spectrum.