Mgr, Network Engineering

CO Salary Range: USD 98,900.00 - 175,300.00 per year

Spectrum's Product and Technology team creates, develops, and operates the nation's fastest mobile service, most reliable Internet service, most viewed live TV app, and the most advanced WiFi, serving millions of users and devices. We are transforming the next era of connectivity and entertainment experiences. Our goal in the Software Development Information Technology organization is to help Spectrum succeed by securely and rapidly delivering the best and most efficient technology in support of our business. We do this through a mix of delivery teams

BE PART OF THE CONNECTION

The Manager of Network Engineering, you'll be responsible for providing guidance and direction to the Network Engineering team on day-to-day activities regarding monitoring the network, installation sites, trouble isolation and repair of identified and reported problems. Responsible for the hiring, training, development, and performance management of staff.

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Develops a disciplined, detailed and structured team to drive a high performance culture and environment.
• Provides engineering support and direction for new or existing technologies and current operational initiatives.
• Work with staff to ensure that individual team metrics and goals are being met.
• Ensures required reports are timely, accurate and complete.
• Provides technical guidance and assistance as required for problem resolution.
• Oversees the daily activities of Network Services and performs direct supervision of team members, including performance reviews, career development, and staffing.
• Adheres to industry specific local, state, and federal regulations, as applicable.
• Knows, understands and follows company policy.
• Establishes positive employee relations through effective communication and ongoing support.
• Performs other duties as requested by manager.

• Experience:
  • Management experience in a 24/7 operations center - 3+ years
  • Network Operations and/or Implementation experience - 6+ years
  • Project management experience - 2+ years
• Education:
  • Bachelor's Degree in Engineering or related field or related work experience
  • Industry and vendor specific certifications and training (Cisco, Juniper, Alcatel-Lucent, etc.)
  • Industry and vendor specific certifications and training (NCTI, SCTE, BCT/E)
• Technical skills:
  • Knowledge and experience with Network and Element Management tools
  • Knowledge of cable, voice and data communications networks, and associated elements
  • Knowledge of LAN/WAN design and operations
  • Knowledge of TCP/IP and SNMP Knowledge of HFC networks
• Skills:
  • Ability to maintain confidentiality
  • Knowledge of Microsoft Office
  • Demonstrated leadership qualities
• Abilities:
  • Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner
  • Ability to analyze and interpret data
  • Ability to communicate orally and in writing in a clear and straightforward manner
  • Ability to communicate with all levels of management and company personnel
  • Ability to maintain confidentiality
  • Ability to make decisions and solve problems while working under pressure
  • Ability to manage multiple projects at one time
  • Ability to prioritize and organize effectively
  • Ability to supervise and motivate others
  • Ability to use personal computer and software applications
  • Ability to work independently
  • Ability to work with others to resolve problems, handle requests or situations
• Travel Ability:
  • Office environment
  • Varying schedules in a 24 x 7 Network Center
  • Travel as required
• Schedule:
  • Full time
  • This position is eligible to work in a hybrid work model (combination of in-office and remote days)

• Experience:
  • Experience in data processing background, including proficiency with ETL, Python, SQL, observability, and business intelligence tools
  • Prior engineering management experience
  • Prior software testing experience and leading projects
  • industry experience in telecommunications and knowledge of AAA and Wi-Fi etc

• Innovative Tools & Tech: Work with high-performing software and applications on the forefront of the digital telecommunications industry.
• Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company.
• Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas.
• Total Rewards: See all the ways we invest in you-at work and in life