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Media Content Technician - Spectrum Reach

AT Spectrum
Spectrum

Media Content Technician - Spectrum Reach

Charlotte, NC

Spectrum Reach (www.spectrumreach.com) grows businesses of all sizes with custom, multiscreen advertising solutions, backed by the power of TV, data, innovation, community experts, and unforgettable creative..

JOB SUMMARY
Under limited supervision, obtain and transcode all content needed for commercial insertion. Ensure content meets technical, legal, and quality guidelines. Maintain content database to accurately reflect available content. Troubleshoot and resolve all content and front-end distribution related issues.

The shift for this position is Monday through Friday 2:30pm to 11pm. Please only apply if this shift is acceptable.

MAJOR DUTIES AND RESPONSIBILITIES

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  • Actively and consistently support all efforts to simplify and enhance the customer experience
  • Update in-house commercial database; organize and maintain content libraries
  • Maintain quality of in-house and out-of-house digital spots for optimum on-air look
  • Transcode all source content needed to clear the following day schedules of conflicts
  • Troubleshoot simple video format/codec issues and transcode source content into usable/requested codecs as needed
  • Investigate and resolve issues related to incorrect content on the air as they are reported by both internal and external sources
  • Edit videos as needed (slate removal, joining, time compression, etc.) and render/export in the appropriate format
  • Communicate workflow details in clear and concise written communications that are easily understandable by those who may not understand the workflow
  • Ensure all content is compliant with technical/legal/network requirements (CALM Act, free of nudity, indecent language, copyright issues, etc.)
  • Fulfill all third party spot delivery requirements (satellite, other cable providers, broadcasters)
  • Quickly adapt to changes in complex workflows
  • Maintain system to control and store digital content and materials
  • Download and log content from various client locations in a timely manner
  • Assist with the implementation of new processes and workflows
  • Perform other duties and special projects as requested by supervisor

REQUIRED QUALIFICATIONS

  • Exceptional written and verbal communication skills
  • Ability to make decisions and solve problems while working under pressure deadlines
  • Must be extremely organized and able to prioritize effectively
  • Familiarity with various video/audio formats and codecs
  • Familiarity with non-linear video editing techniques and software (Adobe Premiere)
  • Familiarity with FTP workflows and procedures
  • Familiarity with Windows Operating Systems and Microsoft Office Suite
  • Ability to multitask in a faced paced environment
  • Ability to work well in a team environment inside and outside of department
  • Scripting experience is a plus

Education
Associate's degree in media communications, computer technologies, or other related fields or equivalent work experience

AOP110 2025-46469 2025

Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

Client-provided location(s): Charlotte, NC, USA
Job ID: spectrum-2025-46469
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Health Reimbursement Account
    • Long-Term Disability
    • FSA
    • HSA With Employer Contribution
    • On-Site Gym
    • Mental Health Benefits
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Family Support Resources
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Personal/Sick Days
    • Leave of Absence
    • Paid Holidays
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Financial Counseling
    • Relocation Assistance
    • Company Equity
  • Professional Development

    • Tuition Reimbursement
    • Internship Program
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program

Company Videos

Hear directly from employees about what it is like to work at Spectrum.