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Manager, Corporate Facilities

AT Spectrum
Spectrum

Manager, Corporate Facilities

Maryland Heights, MO

This position is responsible for managing building and property maintenance and other general facility services, property workplace experience services and operational plans and strategies to support a holistic end-to-end occupancy experience for Charter Communication employees and visitors across a Corporate managed portfolio. May focus on the day-to-day integrated facilities management practices, operational reliability and effectiveness of property services and building operating systems, oversight of workplace experience services (including internal resources and vendors) and the delivery of hospitality centered services to property occupants. Leads and develops their team to drive a high performance culture that delivers exceptional outcomes.

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  • Actively and consistently support all efforts to simplify and enhance the customer experience.
  • Responsible for managing robust facilities operational strategies related to the operation and maintenance of corporate locations with the primary focus on customer experience, relevant function, reliability and cost optimization.
  • Manage expense and capital budgets in a manner that optimizes expenditures.
  • Follows a Total Cost of Occupancy methodology and achieves expected results.
  • Manage and ensure proper staffing, completion of facility related tasks and supervision for key building support functions on a daily basis, including building and property maintenance, other general facility services and property workplace experience services.
  • Administer personnel related functions including recruiting, training, coaching, counseling and mentoring staff.
  • Collaborate with and support Finance and other partners related to planning, reporting and managing property financial activities as well as applying and following Charter financial policies and procedures.
  • Oversee vendors to ensure that all related work is performed and completed in accordance with contract, statement of work and Charter expectations.
  • Review and approve invoicing ensuring correct coding and work completion.
  • Manage the work order request process related to all property maintenance, general services and workplace experience services.
  • Collaborate with Corporate Physical Security, Portfolio Planning, EH&S, other Corporate Services teams, Technology and other internal Charter business partners in the development and delivery of a comprehensive occupancy experience.
  • Collaborate with Portfolio Planning and other Corporate Services leaders on local portfolio optimization and planning as well as deliver comprehensive, efficient and best-in-class real estate occupancy and operational experiences and solutions.
  • Manage and support facilities planning including physical layout and space allocation, small office moves, preparation of cost estimates for space allocations, coordination with departments / contractors for reconfiguring space, furniture and equipment.
  • Contribute to a favorable occupancy atmosphere and experience by managing and supporting broad general facility and workplace experience services, including but not limited to event management, site amenities and related services, meeting/conference and training center services, reception and other hospitality type services.
  • Physically inspect and observe all areas of a facility and property on a weekly basis or more often if needed.
  • Perform other duties as assigned.

Required Skills/Abilities and Knowledge

  • Ability to read, write, speak and understand English
  • Ability to work independently
  • General understanding of building construction with ability to read and interpret blueprints
  • Advanced ability to communicate in a clear, straight-forward, professional manner with all levels of employees, customers and suppliers, both in writing and verbally
  • Advanced customer service skills
  • Proficient use of personal computer and software applications, including Microsoft Office Basic
  • Knowledge of fire prevention and other building safety programs and practices
  • Basic knowledge of quantitative and qualitative methods for safety management
  • Knowledge of environmental auditing, incident investigation and reporting
  • Knowledge of financial terms, principles and corporate budgeting practices
  • Knowledge of OSHA, EPA, DOT regulations
  • Effective analytical and reasoning skills
  • Effective empathy, compassion, welcoming skills and willing to provide atonement in difficult situations
  • Effective ability to supervise, influence and motivate others
  • Effective ability to maintain confidentiality Valid driver's license with satisfactory driving record within Company required standard

Required Education

  • Bachelor's degree in Business Administration or related field, or 5 years of equivalent experience

Required Related Work Experience and Number of Years

  • Facilities management experience - 5+ years
  • Office and Occupancy Services management experience - 3+ years
  • Supervisory experience - 2+ years

Preferred Related Work Experience and Number of Years

  • Hospitality, Meeting and Event Management

Working Conditions

  • Office environment
  • Potential but limited overnight, multi-night travel to offices in market areas/out-of-town
  • Be available to respond to after hour emergencies/inclement weather issues

Physical and Mental Requirements

Physical Requirements

  • Ability to climb a ladder
  • Ability to bend/squat/kneel
  • Ability to lift or carry up to 20 pounds as needed
  • Walking: moving about on foot frequently, often over long distances and for long periods of time

GFR501 2025-49937 2025

Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

Client-provided location(s): St Ann, MO, USA
Job ID: spectrum-2025-49937
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Health Reimbursement Account
    • Long-Term Disability
    • FSA
    • HSA With Employer Contribution
    • On-Site Gym
    • Mental Health Benefits
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Family Support Resources
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Personal/Sick Days
    • Leave of Absence
    • Paid Holidays
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Financial Counseling
    • Relocation Assistance
    • Company Equity
  • Professional Development

    • Tuition Reimbursement
    • Internship Program
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns

Company Videos

Hear directly from employees about what it is like to work at Spectrum.