CO Salary Range: USD 98,900.00 - 175,300.00 per year
Spectrum's Product and Technology team creates, develops, and operates the nation's fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences. The diversity of experience available within Spectrum's Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.
Want more jobs like this?
Get jobs in Greenwood Village, CO delivered to your inbox every week.
JOB SUMMARY
As a Lead Content Designer, you'll be responsible for crafting in-product, cross-platform messaging that directly impacts the consumer experience. Contribute to the design of innovative solutions by collaborating with all involved teams and support new and existing features across multiple applications. Involved in leading innovative solutions and considered a subject matter expert for multiple programs/systems.
WHAT OUR LEAD CONTENT DESIGNERS ENJOY MOST
- Actively and consistently supports all efforts to simplify and enhance the customer experience.
- Enhance the user experience of a product by crafting content to fit product needs such as product copy, instructional text, UI labels, error messaging, marketing copy, etc.
- Responsible for consistent cross-product messaging across all digital channels (i.e. web, mobile, TV, wearables, print, voice).
- Act as a specialist in the creation of copy that works as part of a UX/UI design solution that is engaging and effective to help achieve business goals.
- Understands, demonstrates, and communicates accesibility best practices as related to content design.
- Demonstrates proven knowledge of content design and UX design thinking processes to digital applications from concept to launch.
- Function as the liaison and collaborate with product managers, designers and developers to understand and write content that meets business and technical requirements.
- Implementor of guidelines and specialist for the creation and management of voice/tone/style/brand content guidelines.
- Presents own and others' work with confidence to design leadership and senior executives.
- Elicits editorial feedback from stakeholders and peers and incorporates feedback into the work product using diplomacy to find common ground and goals. In addition, to be able to offer design feedback to UX/UI designer-peers where appropriate.
- Advocate for the customer experience within the organization.
- Ownership of content/voice/tone of one or more products.
- Develops new processes for documentation.
- Coaches other content designers on the team.
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
- Ability to read, write, speak and understand English
- Ability to work and collaborate with others
- In-depth understanding of design thinking and user experience design best practices; in particular, understand the difference between copywriting and content design
- Effective written and verbal communication skills
- Effective time management skills and the ability to direct self and others
- Effective experience or understanding of basic UX/product design principles
- Experience leading creative projects and people
Required Education
- Bachelor's degree or equivalent work experience
Required Related Work Experience and Number of Years
- Writing experience: With at least 50% focus on UX writing. - 8+
- Experience with common productivity and design tools (MS Office, Adobe Creative Cloud, etc.).
Preferred Qualifications:
- UX experience leveraging design tools (Figma, Sketch, Invision, Adobe Suite etc.)
MPD301 2025-46538 2025
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
This job posting will remain open until 2025-02-04 12:00 AM (UTC) and will be extended if necessary.
The base pay for this position generally is between $98,900.00 and $175,300.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.