JOB SUMMARY

This role is responsible for functions relating to the Risk Management insurance process which includes renewal of coverages as well as administration of certificates of insurance issuance, surety bond placement, review of contract insurance language and administration of non-casualty insurance claims. Assists with various risk projects and reporting.

MAJOR DUTIES AND RESPONSIBILITIES

• Actively and consistently supports all efforts to simplify and enhance the customer experience
• Gather and analyze relevant information from business leaders to present to insurance companies on behalf of the Company
• Administrator and oversee intranet Risk and Insurance Panorama Landing Page
• Assist in preparation of policy renewal submissions, including review and analysis of exposure data provided by business segments
• Assist in reporting and administration of non-casualty claims
• Review insurance policies for correct specification forms and endorsements
• Review and administer the issuance of certificates of insurance for Charter and its subsidiaries utilizing 3rd party portal system
• Coordinate surety bond procurement program and assist Charter business units and other affiliated parties in procurement of necessary surety bonds
• Review and administrate contractual language review for insurance requirements that pertain to Charter and its subsidiaries to adhere to insurance coverage requirements and coverages
• Responsible for timely and consistent communication and process flow of contract reviews, COI issuance, and Surety Bond requests to business units
• Prepare annual insurance forms for processing and execution
• Work to improve process flow and efficiencies
• Provide guidance to various business units
• Perform other duties as requested

• Required Skills/Abilities and Knowledge
• Ability to read, write, speak and understand English
• Demonstrated knowledge of financial accounting principles and procedures
• Ability to handle multiple projects and tasks
• Ability to analyze and interpret data
• Ability to show independent judgment and initiative to accomplish job duties
• Ability to work independently with minimal supervision
• Ability to communicate with all levels of company personnel, including claimants, customers & attorneys
• Ability to maintain confidentiality
• Ability to make independent decisions and solve problems while working under pressure
• Ability to prioritize and organize effectively
• Ability to use personal computer and software applications (i.e. word processing, spreadsheet, database, etc.)
• Ability to work with others to resolve problems, handle requests or situations
• Knowledge of corporate insurance program structures including: casualty (general liability, worker's compensation and automobile)

• Professional Designation -CISR-Certified Insurance Service Representative or similar