Trade Consultant, Amsterdam - Soho Home

The Role...

We have an exciting opportunity for an ambitious & self-motivated Interior Design & Trade consultant to join our Trade team and drive our business in our emerging Amsterdam market, based in our new Soho Home Studio within Soho House Amsterdam. Supported by our teams in the UK, you’ll be responsible for building a new trade customer base in Amsterdam and surrounding cities, and delivering against financial targets. In addition, you’ll be working locally with Soho House members on the beginning stages of their own residential interior design projects, and handing these off to our talented UK based interior design team. 

From acquiring new customer leads, hosting events in Soho House Amsterdam, and developing strong industry relationships; to assisting with order placement, hand-holding your clients through the delivery process and implementing a customer retention strategy.

This is a client facing 360 role with a great amount of autonomy. You will be based within our Soho Home Showroom in Soho House Amsterdam as well as out in the field. The role will require a pro-active approach to customer growth both in Interior Deisgn and Trade, and a creative problem-solving mindset to all enquiries. The role will encompass administrative, design and sales responsibilities.

Main Duties...

• Actively build, maintain and grow relationships with existing and new Soho Home Trade clients in Amsterdam and throughout The Netherlands
• Provide expertise, guidance and an elevated service to clients looking to use Soho Home for interior design projects, including expert guidance on pricing, lead times, and product availability
• Provide initial interior design consultations with Soho House members, ensuring the service is understood & getting consultations to project stage, passing off to our US interior design team
• Conduct onboarding and discovery calls with new users to welcome them to the trade program, introduce clients to our benefits and services, and identify opportunities for sales.
• Guide new users through their first purchase, ensuring a positive and smooth experience.
• Attend relevant industry events, trade shows, showroom events, and industry networking functions.
• Own each touch point of the client experience from initial contact, creating quotes, right through to order management, logistics, delivery and install.
• Conduct meetings/presentations with trade professionals on our new product lines, materials, and design of Soho Home.
• Collaborate with design teams to solve complex design challenges and offer creative solutions
• Hold a passion for interiors and a keen interest in immersing themselves into the Soho Home brand in order to become a leader in product and interior knowledge
• Report and provide feedback to the leadership team.

What We Are Looking For...

• Must be eligible to work in The Netherlands
• Highly organized and self-sufficient with a passion for building and developing the trade business.
• 2-3 years experience as a trade account manager or client management within design industry
• Splid understanding of Amsterdam’s design market
• Proficient user Microsoft office suite.
• Experience in using salesforce or other CRM system.
• Excellent written and verbal communication skills.
• Passionate in people and maintaining relationships.
• Results oriented
• Ability to travel

Benefits...

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

• Every House Membership
• Salary above Horeca CAO
• Travel allowance > 7.5km
• In house experience after completion of contract
• Soho Friends Membership with discounts on F&B, rooms and Cowshed
• Partnership discounts (Go-Vital, One Fit, Swapfiets and many more)
• Team Events
• Introduce a star and you could be eligible to receive a €300 (gross) bonus