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Hospitality Supervisor - Quick Serve @ Descanso Gardens

AT Sodexo
Sodexo

Hospitality Supervisor - Quick Serve @ Descanso Gardens

Pasadena, CA

Job Listing: Hospitality Supervisor - Quick Serve

Pay Range: $25-32.


At Sodexo Live!, we take pride in creating exceptional experiences at the most prestigious venues in the world. Working with us is more than a job-it's an opportunity to be part of something bigger. Our team is built on passion, purpose, and a commitment to excellence that brings unforgettable moments to life for fans, guests, and team members alike.

We are currently seeking a Hospitality Supervisor - Quick Serve to join our team at Descanso Gardens in La Canada Flintridge, CA.

About The Venue:

Sodexo Live! provides on-site food services to the visitors and catering services to numerous exceptional Descanso Gardens events.

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We are an urban retreat located 20 minutes from downtown Los Angeles. Descanso Gardens is a place of year-round natural beauty, with internationally renowned botanical collections and spectacular seasonal horticultural displays. Descanso Gardens welcomes more than 750,000 visitors annually. The principal collections include California native plants and oak woodlands; one of the largest collections of camellias in the Western Hemisphere; a rose garden with specimens from all corners of the globe; and significant presentations of lilacs, maple trees, cherry trees and iris.

Principal Function:

The Hospitality Supervisor - Quick Serve is responsible for leading day-to-day operations of food and beverage concessions within the venue. This role oversees Quick Serve team members, assigns tasks to Leads, ensures exceptional guest service, and upholds health, safety, and cleanliness standards. The supervisor circulates among assigned kiosks, mobile stands, cafes, or bistros, ensuring responsible alcohol service and consistent adherence to Sodexo Live! standards, including proper cash handling procedures.

Essential Responsibilities:

  • Supervise and support Quick Serve staff in providing outstanding service to all guests.
  • Delegate responsibilities to Quick Serve Leads and ensure operational readiness.
  • Ensure all sales transactions follow Sodexo Live! policies and procedures.
  • Monitor and uphold cleanliness, sanitation, and safety standards.
  • Ensure compliance with responsible alcohol service protocols.
  • Assist with event setup, hands-on service during events, and post-event breakdown/clean-up.

Qualifications & Skills:

  • High school diploma or equivalent required; college degree or equivalent experience preferred.
  • 1-2 years of supervisory experience in a high-volume foodservice environment.
  • Strong communication and team leadership skills.
  • Ability to thrive in a fast-paced, guest-facing setting.
  • ServSafe certification required.
  • Must be able to lift up to 50 pounds and navigate tight spaces.
  • Availability to work nights, weekends, and holidays as required by the event schedule.

Thank you for considering a career with Sodexo Live! While only selected candidates will be contacted, your resume will remain on file for 90 days.

Sodexo Live! is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, veteran status, disability, or any other characteristic protected by applicable law.

Client-provided location(s): La Cañada Flintridge, CA 91011, USA
Job ID: Sodexo-28994904
Employment Type: Other