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Role Overview
Sodexo is seeking a Food Operations Manager 1 for Penn State Health Lancaster Medical Center, located in Lancaster, Pennsylvania. Penn State Health Lancaster Medical Center is a 136-bed, five-story facility, our fifth acute care hospital, is foundational to Penn State Health's community access strategy designed to ensure that the communities we serve are within 10 minutes of our primary care providers, 20 minutes of our specialty care services and 30 minutes of a Penn State Health acute care hospital.
The Operations Manager is responsible to support the department in all areas of the business. Management team is comprised of an Executive Chef, General Manager, four supervisors and 29 frontline employees!
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What You'll Do
- have oversight of day-to-day operations;
- successfully coordinate all required tasks through subordinate managers, supervisors and frontline staff;
- deliver high quality food services including retail, catering and patient meal management operations;
- achieve company and client financial targets and goals;
- develop and maintain client and customer relationships (i.e., comfortable in c-suite settings where communication skills are imperative when serving as top level site management)
- ensure HACCP, regulatory and standards compliance;
- have daily interaction with patients, their families and clinical team to ensure patient satisfaction;
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
- Has a work history demonstrating strong leadership skills;
- Has the ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service;
- Financial ability to manage and demonstrate proven results with material costs, labor, procurement compliance and controllable expenses.
- Can demonstrate the ability to prioritize tasks and exhibit flexibility to take on additional responsibilities as needed.
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.