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Sodexo is seeking a Food Operations Manager for a University in Suburban Maryland. This manager will provide leadership and supervision for the on-site food service exempt and non-exempt level staff in the delivery of our contractual agreement with the client. The Operations Manager will also provide supervision for food services at the account to ensure client satisfaction and retention for the company and implement business practices to uphold the company mission, values, and commitments made in the Sodexo client contractual agreement.
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What You'll Do
- Establishes a safe work environment;
- Utilizes Sodexo tools and programs to develop client, customer, and staff relationships, to ensure account retention;
- Implements and fully utilizes all Sodexo tools and programs to ensure financial outcomes;
- Directs daily operations of food service to ensure employees have appropriate equipment, inventory, and resources, ensures operating standards and regulatory requirements are met;
- Develop and implement plans, and projects, with defined objectives, methods, timetables, and budget to support client and Sodexo strategic plan;
- Ensure adherence to all HR standards for Sodexo, clients, and regulatory agencies.
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
- have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively;
- have 4 - 5 years of management experience in multi-unit high-volume dining;
- can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service;
- prioritize tasks and exhibit flexibility to take on additional responsibilities as needed; and
- demonstrate a working knowledge of Food Management Systems and proficiency in computer skills/report management.
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.