Snap Inc. is a camera company. We believe that reinventing the camera represents our greatest opportunity to improve the way people live and communicate. Our products empower people to express themselves, live in the moment, learn about the world, and have fun together.

The People team enables Snap’s continued success by hiring great people, helping them grow, rewarding them, and building healthy and productive workplaces. The People Team is composed of Talent, Total Rewards, IDEA, Data & Analytics, People & Recruiting Operations, Council, and Employee Relations. Together, they collaborate with the business to reinforce our values of Kind, Smart, and Creative across our global offices, every day. This team empowers everyone at Snap to do their best work, be themselves, and feel part of a cohesive, global community.

We’re looking for a Learning & Development Program Manager III to join the People Team!

What you’ll do:

• Reimagine onboarding at Snap and design/implement a completely new approach for the new hire journey through the end of their first year

• Connect with onboarding partners around the business to align on a centralized process for onboarding new hires

• Drive a roadmap for development-related programs to meet the needs of our new hire population within their first year

• Manage senior partners from Human Resources and from Snap’s business units to create culturally relevant programming

• Conduct thoughtful needs analysis and research to design programs that embed our values and build capabilities the Snap way, using instructor-led, virtual and experiential modalities

• Facilitate engaging and exciting instructor-led experiences that resonate with Snap audiences

• Review and continually evolve our current onboarding program in the short term in order to meet the immediate needs of our new hire population

• Create reinforcement mechanisms to embed learning

• Measure the success and return on investment of development programs

• Strategically maximize LMS capabilities, and continuously refresh development content 

• Manage L&D vendor relationships for externally-led programs

• Model and reinforce our cultural values of being kind, smart, and creative    

Knowledge, Skills, and Abilities:

• A passion for Snap’s mission

• Strong partnership skills with the ability to manage group dynamics to achieve extraordinary results

• Experience building, managing, or facilitating an onboarding program

• Ability to balance speed and quality of delivered product 

• Extraordinary agility and ability to thrive through change; Composure through ambiguity

• Ability to prioritize workload and self-manage multiple programs while maintaining strong detail orientation and meeting ambitious deadlines

• A solutions-oriented approach, with an ability to creatively solve problems 

• Deep end-to-end program management experience

• Ability to build trust and relationships quickly, and to establish fast credibility 

• Experience creating course content and instructional resources 

• Fluency in appealing to different-sized audiences, various learning preferences , and different levels of engagement among learners 

• Ability to influence and make impactful communication with all levels of the organization

• Strong analytical and critical thinking skills 

• Ability to generate a high volume of novel ideas while learning through experimentation

• Lead project teams through innovation processes to create unique and creative programs

• Proficiency in Microsoft Office / Google Docs

Minimum qualifications:
 

• Bachelor’s degree in human resources, OD, communications, or related field; or equivalent experience 

• 5+ years experience in a Learning & Development or similar role with proven success in managing large programs, facilitation and reinforcement, program design, systems aptitude, and partner communications or related field

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets. If you have a disability or special need that requires accommodation, please don’t be shy and contact us at accommodations-ext@snap.com.

Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid maternity & paternity leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!