Smartsheet is a tech company with a human story to tell. We’re here to empower teams to manage projects, automate workflows, and rapidly build new secure solutions, using simple no-code tools. We’re revolutionaries – so for us changing the way the world works is all in a day’s work.
Smartsheet is looking for a dynamic Sales Development Representative to provide pre-sales support. You will service inbound sales inquiries with a focus on engaging and qualifying all prospective customers. You will be one of the first touch points for prospects and set the tone for the sales cycle following. This role is a great opportunity to begin your career in sales or make a career transition into the SaaS industry.
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With a commitment to investing in the APJ region to better serve new and existing customers in Australia, New Zealand, Japan and the greater Asia Pacific geography, Smartsheet opened up its third international office in Sydney in January 2020. This is an opportunity to be a part of Smartsheet at this exciting time, working with an outstanding team to build and expand the Smartsheet brand across an established market.
You Will:
- Engage and qualify inbound leads and inquiries
- Engage current users to expand awareness, educate, ask for referrals, identify new opportunities and develop account knowledge
- Partner and work with the Commercial Sales teams and cross-functional teams
- Work with other Smartsheet teams to develop account knowledge, relationship maps, and use case opportunities through direct account engagement and insight tools.
- Qualify and schedule appointments and demos for new logo acquisitions and expansion into existing customer base
- Hold thoughtful and engaging conversations over the phone and email
- Be the subject matter expert on Smartsheet products and services
- Other duties as assigned
You Have:
- Capability of understanding customer pain points, requirements and delivering a response presenting Smartsheet as a solution
- Aptitude to manage numerous requests and time demands concurrently, while achieving production goals from assigned territory or set of accounts
- Contribute to the team effort and play an essential part in the smooth running of teams
- Excellent verbal and written communication skills
- Passion for working with new technologies and new technical concepts
- Ability to deal well with adversity; remaining driven and resilient
- Degree or relevant work experience
Get to Know Us:
At Smartsheet, we’ve created a place where everyone is welcome — people from all over the world, all backgrounds, all ages, all colors, and all beliefs working side by side. Here, everyone can make a difference and empower others to do the same. You’re encouraged to apply even if your experience doesn’t precisely match our job description—if your career path has been nontraditional, that will set you apart. At Smartsheet, we empower everyone, everywhere to change the way the world works—join us!
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, and Japan. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
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