Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
What you get to do in this role:
- Analyzes user experience data and provides recommendations to address business needs
- Documents, reviews and ensures that all quality and change control standards are met
- Collaborates and pairs with other Global People team members (HRBP, Recruiting, Care Delivery, etc) to map systems solutions
- Creates solutions such that information is easy to find, consume, and understand
- Communicates ideas and solutions to end user and product team members
- Participates in and contributes to learning activities around modern software design and development core practices (communities of practice)
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Qualifications
To be successful in this role you have:
- You must be currently enrolled in an accredited university, and graduating in 2025
- Experience in managing projects and knowledge of diversity and inclusion
- Excellent people skills to interact with staff, colleagues, cross-functional teams, partners, and customers
- Strong written and oral communication talents
- Desire to eventually work in an HR function for a technology company
- Ability to assimilate into a team and work in a team environment
- Agility and speed, able to work in a fast-paced environment
- Bias toward execution, a doer that pays attention to details
- Good relationship building skills
Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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