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Service Digital Tools Leader

AT Schneider Electric
Schneider Electric

Service Digital Tools Leader

Hinganghāt, India

Who are we and what we stand for?

When you work for Schneider Electric you work for a company that is passionate about its people. Our people vision says, Great people make Schneider Electric a great company. We are proud to promote purpose, diversity, inclusion, learning and work-life integration - we're a great place to work and we are continually striving to be the best place to work!

Your Role - Magic happens when you bring great people together!

Lead Digital Ecosystem Deployment

  • Ensure successful deployment of bFS ecosystem aligned with global business case definition
  • Ensure global roadmap is available, communicated and validated by countries
  • Build associated country roadmap as per Business priorities, including pilot, deployment and adoption phases
  • Secure clear definition of project steps, associated processes and tools, as well as data required to support deployment
  • Build with countries detailed deployment plan with defined stakeholders and associated governance
  • Monitor deployment and report on progresses and performances

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Ensure Digital Tools Adoption
  • Following deployment phase, manage potential roadblocks to secure full adoption, measure through success KPI's
  • Ensure a continuous adoption plan is in place to maximize productivity on the entire digital portfolio
  • Deploy digital tools trainings in coordination with country Digital leader and roadmap
  • Ensure digital enablers are in place (phones, tablets, laptops, etc...)
  • Investigate new opportunities to boost adoption
  • Ensure adoption on the process

Be the interface between the Business and LoBs, SE Digital
  • Act as interface between the countries and SE Digital for deployment and continuous improvement
  • provide feedback for continuous improvement
  • Ensure escalation process for any blocking point and/or budget concerns
  • Support the animation of the Digital Champion Community within the region

Support Country New Initiatives
  • Support Countries with new initiative and build business case to leverage related productivity at global level
  • Ensure compliance with global digital ecosystem and standards
  • Be the warrant of no technical debt creation
  • Ensure escalation process for any blocking point and/or budget concerns
  • Support the animation of the Digital Champion Community within the region

Qualifications

About You

Education: University Msc/Bsc Degree in Computer Science or related field / Project management

Language requirements:
  • Fluent in English
  • French language will be valuable

Experience:
  • Master Field Services tendering and operations processes
  • Master SE end-to-end customer processes
  • Knowledge on SE quality standards

Skills requirements
  • Strong recognized leadership
  • Excellent communication skills and capabilities to influence and negotiate with leaders
  • Cross culture mindset
  • Strong team spirit & cooperation
  • Ability to travel at least 50% of the time

Schedule: Full-time
Req: 008I48

Client-provided location(s): India
Job ID: Schneider_Electric-https://careers.se.com/jobs/008I48?lang=en-us
Employment Type: Full Time