Service Coordinator
Location - Hatfield - Hybrid
We're looking for a Service Coordinator to join our Field Services team in Hatfield. If you're highly organised, enjoy working with customers, and have experience in coordination, customer service, or operations, this could be a great opportunity for you.
What you'll do:
• Schedule and deploy engineers to contracted customers.
• Ensure all necessary parts, tools, and safety requirements are in place before field service visits.
• Manage work orders, track job progress, and handle customer notifications.
• Support engineers remotely and help optimise scheduling and travel.
• Work closely with internal teams like Order Management, Supply Chain, and Sales.
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• Maintain accurate records and support billing processes.
What we're looking for:
• Experience in coordination, customer service, or operations (logistics or diary management is a plus).
• Strong communication and organisational skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Comfortable using MS Office and ERP systems (SAP or Oracle preferred).
• A proactive mindset with great attention to detail.
What's in it for you?
• Hybrid working - 3 days in the office, 2 days from home.
• Full training and support
• Be part of a supportive team of seven, working in a collaborative and customer-focused environment.
This role is ideal for someone who thrives in a fast-paced environment, enjoys working with people, and wants to build a career in service coordination.
What we offer you:
Competitive salary & Bonus Scheme, 28 Days Annual Leave + Public Holidays, Holiday Buy & Sell programme, Pension Scheme, Employee Share Ownership Programme, Various Health & Wellbeing Support Options, Gym Flex, Open Talent Market (internal mobility opportunities + access to mentors & projects globally), Shopping & Dining Discounts, Learning Portal and much more.
At Schneider Electric, Diversity & Inclusion is at the heart of our organisation, it's an integral part of our history, culture, and identity. We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration. We want our employees to reflect the diversity of our communities and the customers we serve. As a result, our teams are stronger to drive the company's future.
"We are proudly participating in the Disability Confident Program offering support to people in the workplace who consider themselves living with a disability."
Apply now:
Please submit an online application to be considered for any position with us. You know about us, so let us learn about you! Apply today.
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Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric - apply today!
36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices.
You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy here
At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.