What will you do?

This position is accountable for managing field service customer projects. Following applicable company policies and processes with a high safety standard, you will be responsible for the full project (planning, execution, subcontractors, safety, ...) and for the financial performance. Manage the relationship with the customer and third parties within project scope and accountable for the execution of the project in line with the contract & specifications.

• Lead the project Launch
• Organize kick off meetings
• Budget confirmation and project profitability
• Schedule validation and preparation of project planning and clear milestones
• Set-up project organization/team and responsibilities definitions
• Risks analysis and potential change order identification

• Lead the project team through task planning
• Define the project workload plan, follow progress in line with scope of work and deliverables till completion
• Manage project contract ensuring fulfillment of Schneider Electric contractual obligations and application of its contractual rights
• Systematic review of deviations against specifications

• Ensure operational Project management success
• Understand project's contractual scope or additional requirements, be pro-active to generate change order to improve Gross Margin (GM)
• Time Management: Ensure project schedule is made/reviewed/updated and monitor to ensure timely completion of project
• Quality Management: Continuously monitor customer satisfaction and strive for improvement. Lead the issue resolution (hot loop) in the project and provide inputs for continuous improvement (cold loop). Proper customer communication and update
• Customer first point of contact on project team interaction (correspondences, emails, calls, meetings, ...) to ensure consistent execution
• Ensure project review happens at the appropriate level as per defined project governance process
• Ensure timely reporting and escalation to manage project events/issues impacting project performance or compliance with governance principles.
• Cost Management: Monitor and control Project spending versus budget. Strive for gross margin improvement.
• Identify and alert on execution risks. Be proactive in resolving issues. Escalate to Sales to manage claims & variation orders
• Accountability on project profitability (cost & margin) including forecasting, engagements follow-up & re-forecasting. Ensure timely revenue recognition.
• Ensure compliance to the statutory requirements

• Degree in Engineering or a related discipline or equivalent experience
• Minimum 3 years of experience in project management
• Power management and energy automation application experience
• Be able to build a good customer relationship through strong communication skills
• Experienced user of project management software tools (MS Excel, MS Project).
• Some travel might be required nationally and regionally (up to 25%).
• PMP certification (asset)
• P.Eng. designation (asset)
• Functional knowledge of English and French is required to carry out their scope of work, including working with stakeholders located in Quebec, other Canadian provinces and internationally.