Outside Services Sales Engineer

Deploys all sales actions in order to maximize the installed base services with assigned Strategic accounts and country/BU Targeted account

The Field Services Outside Sales Representative is accountable for the promotion and sales of a broad range of technical services including the start-up, repairs, maintenance contracts, spare parts, modernization and digital Services of UPS, Cooling and Datacenters installed at the customer's site. The OSSR is also accountable for the selling of turnkey projects ranging from simple replacement of equipment to fully engineered solutions. This position is responsible for developing and maintaining relationships with new and existing SE customers to identify the scope of work, estimate and sell system adds/modifications and maintenance agreements so as to meet or exceed his/her profitable sales target. The FSS develops new sales opportunities and addresses and services the needs of established accounts, utilizes excellent products/solutions/services and customer knowledge to educate customers on pricing and application advantages, and how they meet customer's needs. Creates FS Service proposals, and close them facing the customer. He/she interacts with the account manager from the BUs, and also with FS ISSR and FS Operational Marketing. He/she will have to increase the mix of Service Plans sales as a top priority.

• Develops account profiles and executes the sales plan.
• Applies market and account skills necessary for dealing with specific target audiences.
• Clearly identify the customer ecosystem, being able to create a win-win relation with existing partners.
• Secures customer satisfaction overseeing all ongoing activities with the customer (orders, delivery...)
• Explore the customer installed base, recognizing services opportunities.
• Be the customers "trust advisor" throughout the assets lifecycle.
• Prepares sales quotations and proposals with the help of quotation team in respect of FS expected margin.
• Analyze, negotiate contractual conditions and close deals, seeking to maintain a long-term business relationship (recurring deals) and ensuring profitability.
• Works closely with BU/Key account manager and the Inside Service Sales Representatives to maximize business opportunities.
• Utilizes BFO (Salesforce.com) for sales funnel management and for Account Planning.
• P rovides monthly forecasts and s ummaries in a timely manner.
• Participates in the preparation of analysis and reports on field service performance.
• Is "feeding" the Field Services Marketing leaders with Offers feedback and needs.
• Educates customers on all SE products and services with special attention on Recurring and digital Offers.
• Provides mentoring, coaching and guidance to other sales employees.
• Coordinates and/or attends trade shows and marketing/sales seminars as needed.

• The successful candidate should have a degree level education, preferably in engineering.
• 5-10 years in technical sales experience.
• Ability to build a sustainable and reliable relationship with the customer. The concept of Customer Intimacy is critical in Field Services.
• Excellent verbal and written communication skills including C-level customers.
• Thorough knowledge of Schneider Electric services offers throughout the Asset Management Life Cycle of the product.
• Proficient in Microsoft Office suite and ERP/CRM related tools. Excellent organizational skills.