Replenishment Management

• Sales Order Processing and Customer Delivery Dates management
• Processing of Purchase orders to suppliers & conduct regular reviews with suppliers.
• Monitor delivery status of open purchase orders/sales orders and take appropriate action on expedition, escalation or shipping mode intervention to ensure timely replenishment of stock.
• Manage aging purchase orders/sales orders and ensure replenishment is fulfilled
• Identify pre-shortage situations and take appropriate actions to minimize potential stock out/late delivery
• Manage and coordinate with other stakeholders on customer complaints related to orders/transportation/shipment discrepancy and provide quality response in the best possible time.
• Performing gap analysis of committed vs actual delivery dates from Vendors
• Prepare and participate/lead in Short Interval Meeting and Monthly Performance Review with Vendors/Customers for improvements
• Management of Key Performance Indicators Through Global dashboard
• Participation in project management for new flows setup (eg. UAT testing)
• Collaboration with stakeholders to resolve challenges achieve overall customer satisfaction

• Diploma/Degree in Logistics, Supply Chain Management, or equivalent
• Familiar with SAP (or other ERP software), understanding of MRP
• Proficient in Microsoft Office (Excel, Word, PowerPoint)
• Good communication skills to collaborate with relevant departments
• Team player, Positive and Initiative