At Schneider Electric, we believe access to energy and digital is a basic human right. We empower all to make the most of their energy and resources, ensuring Life Is On everywhere, for everyone, at every moment. We provide energy and automation digital solutions for efficiency and sustainability.
We combine world-leading energy technologies, real-time automation, software and services into integrated solutions for Homes, Buildings, Data Centers, Infrastructure and Industries. We are committed to unleash the infinite possibilities of an open, global, innovative community that is passionate about our Meaningful Purpose, Inclusive and Empowered values.
End-to-End Digital Customer Relationship's (E2E DCR hereafter) mision is to deliver frictionless End-to-End digital relationship of the future for our customers and frontline employees, to enable growth and customer loyalty. E2E DCR is combining business and digital capabilities, a customer journey approach, data intelligence and strong governance with Business Units and Operations to drive a customer relationship transformation globally that makes it easdy for customers to do business with Schneider digitally.
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Job Purpose
Pricing is consistently a source of pain for our Customers and Employees. Different programs have been set up to address these challenges from a global perspective, to realize our Pricing of the future through a better visibility of our Commercial Policy, Rebates and Pricing Waterfall, an effective use of pricing levers and tools to get the right customer at the right price.
Bringing together Countries and Businesses, to understand the impact for our customers, our teams, and our performance, digitizing our process to be faster and more efficient... we aim to provide a better customer experience and target margin improvement with efficient and effective pricing, including guidance.
To achieve these ambitious objectives, pricing solutions, deployed on a global scale, are essential. They support the commercial policy and rebates transformations in our company and best-in-class pricing processes around the globe. As part of the digital capability team, your mission is to ensure that the global pricing solutions match the necessities of the customers, markets, and business. Collaborate among them and with different departments to maximize the value of our global solutions, support the discussion to understand the business requirements and provide design engineering services to project teams.
You also master the portfolio of local applications covering the process for which you are responsible. You are thus able to identify areas for optimizing the portfolio that could reduce the group's technical debt and to explain the differences in functional coverage of the various tools.
For global applications under our management scope ,
You are accountable for the execution of the vision of the capability owner by the engineering development team (DevOps team), being the interface between them:
- Owns feature roadmaps and follow up the delivery with the platform owner and the engineering development team.
- Documents story details (functional documentation) based on the epics after reviewing with Domain Capability Owner, Engineers, and Architects
- Collaborates with Domain Capability Owner and Platform Owner to address customer needs and enable use cases
- Identify and analyse business needs, conduct requirements gathering, and define objectives
- Leads backlog grooming to decompose and estimate stories, clarifies requirements for engineers and designers
- Perform Demo of solution enhancements, accountable and ownership of Solution Process and training new team members on E2E Solution Business Process
- Accountable for updating business requirements into existing documentation
- Responsible for performing impact analysis of new requirements on existing solution and run countries
- Support champions during UAT execution and participate into the testing, update test cases.
- Support the Domain Capability Owner and Digital Change Manager to prepare release notes & communication
- Act as solution ambassador
As part of the digitalization of new processes in global solutions under our management scope
- Participate in the grooming sessions (technical and with business) and earlier calls to understand the process flows and their translation in user stories
- Enhance user stories considering E2E flow and tools (consider the full picture)
- Consider user experience journey in the design and validation of the user stories to support users' adoption
- Build functional design document where all functionalities and requirements are explained at least at functional level
- Test user stories during the sprint testing and participate in the UAT, E2E and integration tests. Be Accountable for Unit Testing and Communication to stake holders
- Be able to challenge the domain product owner / requestor
- Understand and master the data needed for the process and being part of the tool (Company parameters tables used, transactional data and master data used)
- Understand the integration with other tools (interfaces with SAP, CPQ, MySE,...)
- Be the Guardian of the compliance to the guidelines in what is digitized
- Lead and coordinate the definition of the deployment methodology
- Perform Knowledge transfer sessions to the deployment team
- Stay strongly involved in the first deployments after pilot
- Identify and anticipate issues across projects
- Leverage lessons learned and share experience from previous project to support continuous improvements and spread good practices
- Be the first point of contact in case of issue or additional check that may be required. If necessary, contact the solution team
For improvement of existing solutions under our management scope
- Groom the Ideas and/or user stories together with the product owner, ensuring that it is well understood and providing all the necessary information so that Solution team can take over it
- Participate in the UAT release: test together with the product owner all user stories delivered and understand what has been changed and that acceptance criteria are fulfilled
- Explain to different stakeholders the changes that have been delivered in the release and how it is going to work (high level).
- Provide visibility to the deployment team on the coming release backlog
- Keep functional and deployment documentation up to date
For local applications in the pricing applications' portfolio
You are in regular contact with application owners to understand their functional coverage. You are responsible for identifying possible synergies with global tools and proposing replacement strategies to reduce technical debt. For new entries into the portfolio, you ensure that no other option is already available in the existing portfolio.
You participate to RFP/RFI to identify new applications/vendors to answer local needs.
Requirements
Education:
- Bachelor Degree
Working Experience:
The business analyst must around 8+ years of relevant experience acting as a liaison between the business / end users and digital solution teams (technical)
- Competencies and hard skills
- Strong Experience and knowledge of SAP SD, Groovy (nice to have)
- Strong business understanding
- Consulting knowledge and experience in evaluating customer requirements.
- Good knowledge of Agile principles and process
- Ability to analyze and think quickly and to resolve conflict
- Knowledgeable in techniques to fill in gaps in the scrum
- Transversal (Cross BU, Cross Functions) or mutli-country (Cluster, Zone or Global) work experience is an advantage
- Good Knowledge in Pricing Processes
- Previous Experience on Pricing Tools used to leverage pricing processes and business intelligence
- Soft Skills:
- Excellent communication and influencing skills
- Change management orientation
- Strong English (Written and Spoken) ( mandatory )
- Ability to cooperate and work in multicultural environment
- Listening, negotiation, leadership, decision making
- Communication and teaching oriented, knowledge transfer ability.
- Support new content creation for training and employee development
- Multi-tasking ability - handling multiple topics in parallel
- Organized and structured
- Proactive, flexible, result-driven, with a "can do" attitude, attention to detail, problem-solving
- Flexibility to work with teams in different time zones in a "virtual" mode
What's in it for me?
- Life insurance.
- Health Insurance
- Flexible compensation: Ticket restaurant , nursery, training, pension plan etc.
- Own your career: Enjoy all the benefits of Open Talent Market, our platform that uses AI to connect you with hundreds of job opportunities, projects and mentors around the world.
- Flex@Work: flexible hours, telework, sabbaticals, purchase leave, floating holidays, Global Family Leave Policy.
- Recognize and be recognized through our StepUp program.
- Club Schneider: discount on products and services throughout Spain.
- Wellness: medical service, wellbeing laboratories, activities per workplace, gyms in different sites, etc.
- If you like to go to the gym, we have a special agreement with Andjoy Become a Schneider shareholder with our "WESOP" program.
- Many more benefits per site ... !
#LI-AM1
Let us learn about you! Apply today.
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric - apply today!
36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations
You must submit an online application to be considered for any position with us. This position will be posted until filled.
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