Digital Employee Experience Project Manager with French and English (m/f/d)
Mission:
Are you ready to revolutionize the employee experience? We are on the hunt for a vibrant and forward-thinking Digital Employee Experience Project Manager to join our team. This role is all about seamlessly blending AI and human interaction to elevate the employee journey.
As the Project Manager and Chatbot Content Owner, you'll take the reins in managing and curating content within our Schneider Electric HR Virtual Assistant. Your focus will encompass aligning with HR campaigns and events globally and locally, with a specific emphasis on European countries. You'll be the driving force behind communication and change management activities, propelling the adoption of Chatbot and be in the driving seat of the digital transformation of Europe HR Services. Plus, you'll ensure top-notch HR knowledge management and support the team's evolution from reactive to proactive through the deployment of cutting-edge technologies.
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Location & commitments:
- full-time job,
- Warsaw (office at Konstruktorska street),
- hybrid model.
Your IMPACT:
- Chatbot Project Management & Knowledge Management:
- Oversee chatbot project activities and content creation.
- Craft and maintain a robust knowledge base for the chatbot, ensuring it stays current and synced with the service desk knowledge base.
- Collaboration & Cross-Functional Teamwork:
- Collaborate closely with various teams to manage project timelines and heighten employee engagement through streamlined chatbot interactions.
- Chatbot Development & Continuous Improvement:
- Lead the charge in developing, deploying, and continuously enhancing the HR Chatbot.
- Offer insights on new features, integrations, customization, and use cases.
- Actively gather and integrate employee feedback into chatbot enhancements.
- Analytics, Reporting & Content Management:
- Keep a close eye on Power BI statistics related to chatbot usage in specified regions.
- Analyze user conversations, shaping relevant content based on actionable insights.
- Craft bilingual French and English content for local HR topics and global HR campaigns.
- Change Management & Adoption:
- Strategize and execute local change management activities for chatbot releases and updates.
- Effectively communicate with country-specific channels to keep users in the loop about new features.
- Drive chatbot adoption and tailor communication efforts based on user feedback.
Your Profile:
- Proven project management experience in the space, ideally experience in digital employee experience or HR technology.
- Solid grasp of AI and chatbot technologies.
- Exceptional communication and collaboration skills.
- Proficiency in both French and English.
- Familiarity with Power BI and data analytics.
- Ability to juggle multiple projects and meet deadlines.
- Strong problem-solving skills and keen attention to detail.
Personal Attributes:
- Passion for enriching employee experience through digital solutions.
- Ability to inspire and lead change management initiatives.
- Creative mindset .
Our Offer:
- EXCITING JOB in an international company, which is leading the Digital Transformation of Energy Management and Automation, with significant market share,
- DEVELOPMENT - the opportunity to gain valuable work experience in a supportive team of professionals,
- ONBOARDING TRANINGS to help you find your way in our company,
- WIDE CHOICE OF BENEFITS - private medical care, life insurance, sports card, performance bonus, benefits cafeteria with the possibility to exchange points for selected products or services,
- BENEFITS FOR EMPLOYEES' CHILDREN from the company's social fund,
- ADDITIONAL FAMILY LEAVE - for the birth of a child or adoption, to care for a family member or for bereavement (additional leave beyond the terms of labor law),
- PROJECT WORK OPPORTUNITY (e.g., ambassador programme, mentoring, digitisation projects),
- DIVERSE TEAM - working in a diverse team and the opportunity to use foreign languages in your daily work,
- ACCESS TO TRAINING PLATFORM - training tailored to your needs and career goals,
- RECOGNITION - points that can be exchanged for various products and services,
- PARTICIPATION IN CSR or SUSTAINABILITY PROJECTS - 1 fully paid volunteer day per year,
- EMPLOYEE REFERRAL PROGRAM - have a say in who you work with and get an attractive financial bonus,
- NO FORMAL DRESS CODE - we welcome people as they are and see diversity as a value to the company.
Curiosity, Inclusion, Teamwork:
Nobody is flawless and not all career paths are the same. The important thing is that we have the will to learn and develop ourselves further. Because we know that career also means having to find your strengths first. Apply now, even if you don't fulfil all the requirements (yet). We look forward to getting to know you!
Your next step? Now apply online!
Please upload your CV including salary expectations.
If you have any questions about the application process, please contact us via LinkedIn.
Note: Schneider Electric does not accept unsolicited application documents from recruitment agencies. Should Schneider Electric consider a candidate whose profile has been sent by recruitment agencies without an existing framework agreement, no claims can be asserted against Schneider Electric.
Learn more:
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You can find everything about Schneider Electric as an employer here: https://www.se.com/pl/pl/
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric - apply today!
36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices.
You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy here
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