Location:

Remote - TX

Department:

IS Epic

Shift:
First Shift (United States of America)

Standard Weekly Hours:

40

Summary:

In this role, you are a vital member of the Digital Experience team providing direct support to the development and implementation of the Digital Experience roadmap, including working with administration, medical directors, physicians, and other staff/ teams as applicable. This role requires a customer-focused, data-driven, strategic, organized, innovative, tech savvy, and passionate communicator who strives to help members, clinicians and health plan team members effectively engage in a variety of digital experience initiatives. This position is an independent-contributing experience and information technology professional within the Digital Experience Analyst family. This position develops and applies their expertise in two or more experience disciplines, striving to ensure that applications and related technologies continue to meet the strategic and business goals of the organization and deliver a consistent and quality experience to our customers.

• A BA/BS degree in an Information Technology, Business, Marketing or related field is required.
• Position requires 5 or more years of combined experience in a healthcare, healthcare IT or marketing technology setting with a focus on creating, implementing, developing, or optimizing technology-related programs.
• Strong analytical and multi-tasking skills.
• Ability to interact effectively with cross-functional peers.
• Ability to hear and communicate with others in a clear, understandable, and professional manner.
• Demonstrated use of good written and verbal communication skills.
• Comfortable exercising decision making in areas of responsibility.
• Certifications in Tapestry, MyChart, and EpicCare Link strongly preferred.

• Epic certification required within 6 months from employment, including 2 test retakes.
• If position does not support Epic, then a relevant certification designated.