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Deputy Manager - Order Management

AT Schneider Electric
Schneider Electric

Deputy Manager - Order Management

Bangalore, India

Deputy Manager - Order Fulfilment

Ambitious and self-motivated individual with 3-4 years of professional experience, excellent knowledge of Order Management and Supply chain. Proven track record in exceeding goals and objectives within rapid changing environment.

Key Responsibilities and Accountabilities:

  • Execution of high-quality Solution Orders in Oracle.
  • Monitoring order inflow and clear within specified order booking TAT.
  • Liaison with Sales, Solution, Bidding, Project, Finance and other Cross Functional Teams for necessary approvals and dependency clearance.
  • Association with customers for conversion of orders, issuing proforma invoices and order acknowledgement.
  • Respond to customer queries and complaints within specified TAT.
  • Maintaining Order booking TAT.
  • Ensure Zero order booking error.
  • Ensure order accuracy and efficiency.
  • Ensure 100% Compliance on audit.
  • Ensures internal and external customer satisfaction through the effective execution of customer orders.
  • Personally, attend customer complaints/concerns requiring closer scrutiny and critical resolution.
  • Manage daily revenue management and report progress and achievement.
  • Manage metrics to capture operational productivity focused on business volume, business value and velocity of operational execution.
  • Plan and execute monthly business reviews to report progress and providing insight into operations.
  • Understand the business needs and drive the team to present meaningful and accurate reports and dashboards
  • Extract, control and analyze data. Recognize trends and form conclusions. Format and present data graphically in charts / tables. Interpret and report on operational performance to management.
  • Identifies areas of concerns and opportunities for performance improvements.
  • Ensure weekly review with stake holders such as Sales heads, Project leads, Bid and Factory for advance planning of material for Projects.
  • Weekly/Monthly review mechanism with teams on business target, team's performance and discuss RCA for the failures.

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Skills Required:
    • Order management and supply chain systems/tools expertise in Oracle.
    • Expertise in MIS reporting.
    • Expertise in GST/customs duty regime.
    • Good written and Oral communication skills.
    • Proficient in MS Office applications, such as Word, Excel, PowerPoint, Graphs.
    • Fast learner and adapt well to change.
    • Proactive and self-motivated.
    • Work effectively with diverse groups of people.
    • Ability to self-motivate and multi-task and work independently or within a team.
    • Analytical skill set and ability to interact with any level within an organization.

Qualifications

Education & Experience :
  • Bachelor's Degree in Commerce or a College degree with 3-4 years of equivalent work experience in a related field is required.
  • At least 2 years of experience in Solution/Project Order management is desirable.

Schedule: Full-time
Req: 009DDH

Client-provided location(s): Bengaluru, Karnataka, India
Job ID: Schneider_Electric-https://careers.se.com/jobs/009DDH?lang=en-us
Employment Type: Full Time