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The Role: Credit Manager

This role is critical for maintaining financial stability, managing credit risk, and ensuring smooth cash flow. Here are the key responsibilities:

1. Accounts Receivable (AR) Management :
• Daily Tasks :
• Invoice Processing : Oversee the issuance of accurate invoices to customers.
• Payment Allocation : Ensuring that incoming payments are allocated to the correct customer accounts.
• Aging Analysis : Regularly review the aging report to identify overdue accounts.
• Customer Communication : Communicate with customers regarding outstanding balances and payment reminders.
• Dispute Resolution : Address any billing discrepancies or disputes promptly.
• Ad Hoc Tasks :

• Credit Memo Processing : Review credit memos for adjustments or refunds.
• Bad Debt Provision : Assess and make provisions for potential bad debts.
• Customer Account Reconciliation : Reconcile customer accounts periodically.
• Cash Application : Ensure accurate application of cash receipts.

• Daily Tasks :
• Credit Assessment : Evaluate creditworthiness of new and existing customers.
• Credit Limit Review : Regularly review and adjust credit limits based on risk assessment.
• Credit Terms Negotiation : Collaborate with sales and finance teams to set appropriate credit terms.
• Credit Insurance Solicitation : Work with credit insurance providers to secure credit insurance coverage.
• Ad Hoc Tasks :
• Credit Policy Development : Contribute to the development and enhancement of credit policies.
• Risk Mitigation Strategies : Implement strategies to minimize credit risk.
• Credit Committee Participation : Leading and conduct credit committee meetings.
• Objective : Mitigate credit risk while supporting business growth.

• Daily Tasks :
• Collection Calls : Contact customers to collect outstanding payments.
• Dunning Letters : Send dunning letters or reminders as needed.
• Payment Plans : Negotiate payment plans with delinquent customers.
• Escalation Handling : Escalate collection issues to upper management when necessary.
• Ad Hoc Tasks :
• Legal Action Coordination : Coordinate legal actions for severely overdue accounts.
• Collection Agency Engagement : Work with collection agencies if required.
• Write-Off Decisions : Assess accounts for potential write-offs.
• Objective : Optimize cash flow by timely collections and minimizing bad debts.

• Daily Tasks :
• AR Aging Reports : Generate and analyze aging reports.
• Cash Flow Forecasting : Contribute to cash flow projections.
• KPI Tracking : Monitor key performance indicators (e.g., DSO, bad debt ratio).
• Ad Hoc Tasks :
• Audit Support : Assist during internal or external audits.
• Root Cause Analysis : Investigate reasons behind payment delays.
• Objective : Provide accurate financial insights for decision-making.

• Global family leave
• Comprehensive medical coverage for employee and dependents
• Worldwide Employee Stock Ownership
• Flexible work arrangement

• €28.9bn global revenue
• 128,000+ employees in 100+ countries
• 45% of revenue from IoT
• 5% of revenue devoted for R&D