Location: Hyderabad,
Job type: Permanent Full-Time position
Travel expected: 30% travel to be expected.
Our Team:
Our ambition: deliver best-in-class enterprise services enabling Sanofi to chase the miracles of science to improve people's lives. Sanofi has been building the foundations of enterprise services over the past few years.
With the creation of the global business unit Business Operations one year ago, we have elevated our commitment to innovation and excellence. Business Operations plays a key role for Sanofi in modernizing the way we work. An expert leadership team, passionate about leading high performance we are building for the long term. We will bring people together - many of them in our four hub locations around the world - which will simplify processes, break down barriers and rapidly cross-fertilize the best ideas across Sanofi.
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Our critical success factors:
We have identified three key drivers:
Community - Building a vibrant team that will attract and engage talent, with four global hubs. Excellence - Simplifying, standardizing and continuously improving processes to capture synergies, scale effects and productivity improvements. Digitalization - Enabling transparency, data-driven decision-making support, agility and rapid innovation across Sanofi's entire value chain.
About the job
The Head of Continuous Improvement for Hyderabad is responsible for Continuous improvement (CI) across Business Operations (BO) for the respective hub location to optimize process efficiency and enhance overall business performance.
This role develops and delivers the CI strategy whilst building the right capability, governance and culture to accelerate end-to-end Process Excellence, leveraging technology. Establishing effective relationships across all levels of teams and leaders in BO, especially the Head of Hub, implementing training programs and coaching team members and stakeholders on CI methodologies and tools will be key. The role reports to the Head of Benchmark, Improve and Change Management.
Key responsibilities
Strategy:
- Implement continuous improvement strategy for process excellence that aligns with Business Operations' vision and ambition.
- Drive a culture of operational excellence and continuous improvement across all levels of the Hub organization.
- Leverage frameworks and governance for opportunity identification, prioritization, resource allocation and progress tracking of high-impact process improvement projects.
- Own methods, tools and governance to drive and measure continuous improvement.
- Leverage advanced methodologies such as Lean, Six Sigma, Kaizen, DMAIC, DMADV etc... and solutions in the field of Process Mapping/Mining to identify and eliminate inefficiencies.
- Ensure Business Operations teams are trained in Lean tools and techniques and establish certification Program.
- Oversee the design and implementation of process enhancements identified initiatives.
Performance Management:
- In collaboration with Business Operations Strategy & Partnership team, establish and monitor key performance indicators (KPIs) to evaluate the effectiveness of process improvements.
- Conduct regular reviews and audits to ensure alignment with best practices/core models and continuous enhancement initiatives.
- Report progress, challenges and potential solutions to the Business Operations Leadership Team (BOLT) and other business governance bodies as appropriate.
Leadership & Influence
- Build, mentor, and lead a high-performing team of 2-5 continuous improvement professionals.
- Coach senior leaders on process improvement initiatives.
- Promote cross-functional collaboration and ensure stakeholder engagement in CI initiatives and culture.
- Communicate the benefits and importance of continuous process improvements and CI culture effectively to all BO Hub employees. Implement CI events and recognition programs.
Innovation and Best Practices:
- Stay connected with industry trends, best practices, and emerging technologies and methodologies in process improvement.
- Continuously seek innovative solutions to enhance process efficiency and effectiveness.
About you
Experience:
- Experience in leading continuous improvement and process excellence for large international GBS organizations, including facilitating large scale complex Kaizen/Value Stream Mapping/LSS trainings for senior stakeholders.
- Work experience in different geographies, including people leadership of international teams in senior leadership positions
- Extensive experience in process improvement, operational excellence, or a related role, including performance measurement and KPI management
- Proven track record of leading change within large, complex businesses/functions
Soft and technical skills
- Exceptional analytical, problem-solving, and strategic thinking skills.
- Ability to challenge the status quo and communicate continuous improvement strategic goals effectively.
- Strong presentation, communication, and interpersonal skills.
- Ability to drive change and influence stakeholders at all levels of the organization.
Education:
- Master's degree in Business, Engineering, Operations Management, or a related field.
- Certification in Lean Six Sigma (Master Black Belt or Black Belt Certified, Professional Scrum Master) or other advanced process improvement methodologies.
- In-depth knowledge of project management methodologies (lean six sigma, agile), project delivery and portfolio management
- Proficiency in process improvement tools and software.
Languages: Fluent in English; fluency in second language is a plus
Why choose us?
Our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives. Ready?
Pursue Progress. Discover Extraordinary.
Progress doesn't happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let's pursue progress. And let's discover extraordinary together.
At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!