About the role:

We are seeking an experienced and highly motivated Software Engineer to join our Device Services team. This team is responsible for creating and maintaining a platform that powers critical customer experiences throughout the device lifecycle across our extensive device portfolio. Our devices are central to our offerings, and we are committed to delivering a top-notch device management experience to our customers. This role calls for a solid grasp of software engineering practices, effective communication abilities, and a keenness to collaborate within a team of skilled engineers. You will also contribute to and drive the development and integration of new frameworks across diverse engineering teams.

This is a remote position open to candidates residing in Canada or the United States except the San Francisco Bay and NYC Metro Area.

You should apply if:

• You want to impact the industries that run our world: The software, firmware, and hardware you build will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
• You want to build for scale: With over 2.3 million IoT devices deployed to our global customers, you will work on a range of new and mature technologies driving scalable innovation for customers across industries driving the world's physical operations.
• You are a life-long learner: We have ambitious goals. Every Samsarian has a growth mindset as we work with a wide range of technologies, challenges, and customers that push us to learn on the go.
• You believe customers are more than a number: Samsara engineers enjoy a rare closeness to the end user and you will have the opportunity to participate in customer interviews, collaborate with customer success and product managers, and use metrics to ensure our work is translating into better customer outcomes.
• You are a team player: Working on our Samsara Engineering teams requires a mix of independent effort and collaboration. Motivated by our mission, we’re all racing toward our connected operations vision, and we intend to win—together.

In this role, you will: 

• Spearhead and mentor a team focused on developing, maintaining, and enhancing device lifecycle frameworks and services for our products.
• Spearhead initiatives within a cross-functional team landscape comprising product management, design, and backend engineering units. Your expertise will be crucial in architecting and implementing new features and enhancements that ensure our products continuously adapt to customer demands.
• Work with a diverse technology stack including Go, Python, GraphQL, TypeScript, React, and React Native to develop robust solutions. While direct experience with these technologies is not mandatory, your ability to swiftly grasp and work across multiple technologies is expected.
• Assume ownership in maintaining the production systems managed by your team and provide operational support and supervision when necessary.
• Utilize logs and metrics for tracking down and investigating bugs, ensuring the robustness and reliability of our systems.
• Participate in roadmap planning sessions, collaborating with product management, design, and engineering teams to define the technical direction and priorities for the Device Services domain.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Minimum requirements for the role:

• Bachelor’s degree in Computer Science, Computer Engineering or related field.
• 4+ years of relevant industry experience in software development, with a proven track record of contributing to complex projects.
• Excellent communication, collaboration, and problem-solving skills, with a demonstrated ability to manage technical discussions and mentor junior engineers.
• Great team player mentality, enjoying collaborative work with engineers having different areas of focus, e.g., infra, firmware, vision, etc.

An ideal candidate also has:

• 3+ years of experience on full-stack or platform-focused teams, steering efforts to design, build, and maintain scalable and mission-critical SaaS applications