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Job Details
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Retail Cloud powers Modern POS for world's leading brands and retailers bringing online and offline shopping experiences together. Our customers include Crate & Barrel, Under Armour, Converse, Suitsupply, Deciem, LoveSac, Bouclair, Janie & Jack and many others. Our team is looking for a Head of Product Management to lead product areas within our award winning Modern POS product, such as core POS, endless aisle, clienteling and omni-channel. This role will focus on all aspects of product development including research, product vision, roadmap, product definition and end-2-end delivery.
Role Overview
This role calls for a strong, proactive leader capable of autonomously driving projects. Ideally, you have demonstrated an excellent track record for driving new user-centric product capabilities from initial concept to successful delivery and market adoption in the retail industry.
Responsibilities
- Lead the product vision for your area. Ensure that it aligns with the overall product and company strategy.
- Represent the customer. Be the champion and voice of customers. Build impactful, personal customer relationships.
- Commit to the best user experience possible. Work closely with UX to develop, test, and deliver assets to Engineering. Drive the end-to-end feature delivery cycle.
- Measure success - A feature's release does not decide success. Define what success means for each feature and each function before it even goes to development.
- Collaborate across teams. Product managers play a critical role in creating alignment between engineering, customer success, design teams and other stakeholders.
- Communicate with clarity and efficiency while coordinating product release communications for your components. Be a great partner with the Engineering team for both successes and challenges.
- Serve as a domain and product expert for Retail Cloud and Modern POS with Engineering, GTM and customers.
Role Requirements
- 10+ years of SaaS product management experience (or relevant experience).
- Experience gathering and redefining business requirements and market needs into a successful product strategy.
- Strong organizational as well as written and oral communication skills.
- Strong experience in partnering with engineering teams and writing detailed product definitions.
- Experience with agile development methodologies like Scrum.
- Understanding of software architecture and UX design.
- Ability to prioritize multiple competing priorities in fast paced & iterative product development cycles.
- Domain expertise in e-commerce, POS or payments space.
- Bachelor's degree (technical disciplines preferred) or equivalent work experience.
Desired Requirements
- In-depth experience working with Salesforce products and APIs.
- Prior experience working with the retail industry.
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Salesforce welcomes all.
For California-based roles, the base salary hiring range for this position is $244,500 to $372,900.
Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.