Program/Project Management - Specialist

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category
Program & Project Management

Job Details

About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

• Develop and implement program strategies, goals, and objectives in alignment with company vision and objectives.
• Act as a liaison between stakeholders, ensuring alignment and effective communication throughout the lifecycle of the program.
• Maintain organizational standards of satisfaction, quality, and performance
• Oversee multiple projects, ensuring program goals are reached
• Continuously improve design skills and tools to produce high-quality and innovative work.

• Stakeholder Management:
  
  
  • Serve as the main point of contact for stakeholders, including senior leadership, project teams, and external partners/vendors.
  • Participate in regular program and project review meetings, providing updates on progress, risks, and dependencies.
  • Ensure clear communication between all parties and resolve conflicts or issues that arise during the course of the program.
• Project Oversight:
  
  
  • Oversee the successful delivery of individual projects within the program, ensuring that they meet quality standards and deadlines.
  • Coordinate and monitor project teams, ensuring that deliverables are aligned with program objectives.
  • Manage program risks and issues, proactively identifying and mitigating potential challenges.
• Process Improvement:
  
  
  • Continuously assess and improve program management processes, implementing best practices for efficiency and effectiveness.
  • Create and maintain program documentation, including schedules, roadmaps, and status reports.
• Conceptualize & Create Designs:
  
  
  • Design high-quality visual assets for digital platforms, including websites, email templates, and social media graphics.
  • Create aesthetically pleasing presentations for use to external and internal audiences.
  • Develop engaging print materials such as brochures, flyers, posters, and banners.
  • Ensure all design work adheres to brand guidelines and maintains consistency across different channels and media.
  • Help evolve and enhance the company's brand identity through creative and innovative design work.

• 4 to 7 years of experience
• Proven experience managing complex, cross-functional programs with multiple teams
• Excellent communication, leadership, and organizational skills.
• Ability to manage competing priorities and work under pressure.
• Proficiency with project management tools (e.g., Jira, Asana, Microsoft Project).
• Strong understanding of design principles, color theory, typography, and layout.
• Proficiency in design tools such as Adobe Creative Suite (Photoshop, Illustrator, InDesign), Figma, Sketch, or other industry-standard software.
• High level of initiative and passion for design.
• Strategic thinking and problem-solving ability.
• Strong interpersonal and relationship-building skills.
• Risk management and decision-making capabilities.
• Must be a Team Player

• Bachelor's degree (or equivalent)
• MBA (or equivalent)
• Experience in UI/UX design is a plus.
• Fluency with Google Workspace