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Job Category
Sales
Job Details
About Salesforce
We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
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Position Summary:
This is a unique opportunity to take on a transformational leadership role at Salesforce, consistently recognized as one of the world's best places to work. As the Head of Global Field Readiness, you will hold a critical senior leadership position, shaping our company's evolution and growth trajectory. The ideal candidate will be a strategic partner to the executive team, driving vision and execution to empower our field teams with the knowledge, skills, and capabilities necessary for success and sustained business growth.
Responsibilities:
The core purpose of the role is to provide executive leadership and drive transformative impact throughout the organization:
- Set the vision for Global Field Readiness by building a strategy and roadmap for a world-class productivity and enablement function, including onboarding, sales training, and learning journeys, while creating a leadership alliance that exemplifies and champions the importance of these initiatives across the organization.
- Lead strategic initiatives to boost productivity, cultivate a culture of continuous learning, and ensure employees have the resources and support to excel in their roles.
- Transform and lead how we predict, gather, develop, and respond to business requirements across different industries, segments, and geographies to embed the most impactful strategy for productivity and enablement.
- Address immediate training needs while transforming systemic patterns to embed a culture of learning, adapting strategies in productivity, enablement, and re-skilling to meet the evolving nature of work.
- Partner with BT, Product, and Global Strategy & Ops teams to deliver AI-driven learning experiences that upskill our workforce and make them Agentforce-ready, leveraging expertise in AI-driven adaptive learning, VR/AR, and implementing Learning Management Systems (LMS) and digital learning strategies.
- Lead the readiness and enablement strategy for the company, drive results, accelerate the productivity of our sales teams, reduce time-to-productivity for new hires, simplify learning paths, and proactively partner with our product, marketing and sales organizations to build in learning from the start.
- In partnership with ES, deliver world-class enablement programs by designing, developing, and implementing engaging, interactive training that cultivates strong skills and knowledge across our workforce.
- Lead the global certification of sales knowledge for all sales and distribution teams, ensuring consistent expertise and standards organization-wide.
Experience and Expertise:
The Head of Global Field Readiness will possess the following qualifications and capabilities:
- 15+ years of experience in sales and business leadership, with a strong focus and background in organizational learning, enablement and development strongly preferred.
- Proven expertise in building and scaling a successful sales org and/or enablement function, including establishing the organizational structure and support model for both U.S. and international teams.
- Effectively designed and maintained a comprehensive portfolio of productivity and enablement programs that elevate performance and enhance business acumen, including onboarding, sales training, and business and leadership development initiatives.
- Demonstrated success in inspiring and leading a global team, achieving results under tight deadlines.
- Established strong, collaborative relationships with peers and partners, effectively engaging with sales, technology, and leadership teams across the organization, including leaders with diverse needs and expectations.
- Exceptional operational and analytical skills, with a data-driven approach and a strong vision and passion for learning and technology.
- Demonstrated success in thriving within dynamic, fast-paced, and highly matrixed organizations.
- Industry-savvy and well-informed, with the ability to integrate the latest insights on sales, organizational behavior, technology, and learning into the daily practices of our workforce.
- Degree or equivalent relevant experience required. Experience will be evaluated based on the Values & Behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.).
Accommodations
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Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.
Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.
Salesforce welcomes all.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
For New York-based roles, the base salary hiring range for this position is $370,000 to $432,000.
For California-based roles, the base salary hiring range for this position is $370,000 to $432,000.
Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.