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Job Category
Customer Success
Job Details
About Salesforce
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We are currently seeking an Account Partner Director to join our growing Professional Services Public Sector sales team within Customer Success Group (CSG). As a critical member of the GTM and Professional Services Team, you are responsible for establishing relationships with our license sales and extended functional teams (such as product, success managers, creative teams, legal, delivery and more) to understand, evaluate and strategically advise our internal teams and the customer on programs to complete their vision and goals. You will be responsible as the deal originator, strategist and execution quarterback supported by our delivery organization. This position will primarily focus on DHS (Department of Homeland Security) along with additional customers as needed.
Responsibilities:
- Drive thoughtful, strategic and enterprise level strategy for our most high-reaching customers
- Facilitate qualification, deal cycle participation, account reviews and value assessments
- Drive awareness within a micro-vertical to develop repeatable motions
- Enable smooth transition and partnership into our delivery team with effective margins, staffing plans, approach and Salesforce methodology
- Serve as a key SME, leader, and professional services consultant to our license sales teams
- Serve as the liaison between internal teams and the customer
Qualifications:
- You have worked within a consulting landscape for a minimum of 8+ years
- You have served as a book-of-business owner or leader for 6+ years inside of Public Sector - FedCiv (Federal Civilian) industry.
- You have experience withcustomers such as Department of Homeland Security (DHS) highly preferred.
- You have experience with executive level sales and have met and/or exceeded your quota for the past several years.
- You have several years of experience in Net New sales, as well as Renewals including with greenfield accounts.
- You have experience driving a strategic motion, including value propositions, execution planning, teaming and outcomes based engagements
- You have worked within a consulting services space either with a systems integrator or product organization (preferred)
- You have experience delivering critical initiatives and/or programs for a firm-based model or product company (preferred)
- You have the ability to build assets from scratch including marketing, sales and strategy solutions
- You have the ability to maneuver and work with the C-Suite during a strategy cycle including work shopping (preferred)
- You have experience working with global procurement leads to negotiate pricing and deal strategy
- You have experience working within one or more of the following agencies: DHS, DOJ, USDA, IRS (federal agencies)
- You have the ability to "hit the ground" running because of the relationships you have built over the past several years inside of Federal Civilian sales, preferably services sales.
- Available up to 25% Travel when needed.
Location: Greater Washington DC Metro Area
Must be a U.S. Citizen operating on U.S. Soil with ability to meet customer and government screening standards applicable to this role, including a Criminal Justice Information Services screening with fingerprint scan. Due to the citizenship requirement for this role, which supports U.S. federal, state, and/or local government customers, citizenship will be verified.
Our Investment In You
- Extraordinary enablement and on-demand training - check out Trailhead.com for a sneak peek
- Exposure to executive leaders with vision with a passion for living our values
- Path to promotion with accelerated leadership development programs
- Weekly 1:1 coaching with your leadership
- Fast Ramp mentorship program
- Volunteer Opportunities
Have you heard of our 1:1:1 model, focused on giving back to the community? The success in giving back have helped us and our Trailblazer community become a leader in philanthropy, culture, and innovation. We are one of the World's Most Innovative Companies, according to Forbes, we are #1 in PEOPLE's Top 15 Companies that Care, and are on Fortune's Change the World list. Values bring value. Our values helped drive our revenue number to $13.28 billion dollars in fiscal years in 2019.
We have a public-facing website that explains our various benefits for health, finance, time off, perks, parental benefits and discounts! Visit https://www.salesforcebenefits.com/ for the full breakdown
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Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
For Washington D.C based roles, the base salary hiring range for this position is $166,075 to $256,100.