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The Royal Caribbean Group's Global E-Commerce Team has an exciting career opportunity for a full time Senior Account Executive, Pre-Cruise reporting to the Lead, Pre-Cruise E-Commerce.
This position will work on-site in Miami, Florida.
POSITION SUMMARY:
The Senior Account Executive, Pre-Cruise Commerce will be responsible for supporting the execution of all pre-cruise promotional efforts, including flash sale and evergreen promotions for booked guests. This position will work closely with Pre-Cruise Commerce team and all OBR partners to drive promotion initiatives that support the e-commerce strategy for OBR and Pre-Cruise Commerce business goals. They will primarily be responsible for managing ongoing promotion execution from start to finish, including but not limited to spearheading timeline execution, briefing content with the creative agency, brainstorming merchandising strategies, and developing relationships with key partners. They will also partner with cross functional teams to support new promotion enhancements as they are released and implemented.
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ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Manage execution and strategy of pre-cruise promotions for booked guests.
- Coordinate the planning of the promotional schedule by partnering with Onboard Revenue team to align on product offerings to meet business goals.
- Establish deadlines related to promotion execution, ensuring teams are aware of key milestones and dependencies from other teams are completed as expected.
- Create, modify, and communicate creative briefs with internal creative agency for promotional assets for web, email and app channels.
- Responsible for overall strategy execution of promotional support across channels, overseeing multi-channel merchandising implementations by partnering closely with technical and QA teams.
- Work cross-functionally with Email, Onboard Revenue, Digital, Call Center, Social, Creative and other teams to communicate updates or resolve issues related to promotions.
- Partner with Lead, Pre-Cruise Commerce to brainstorm promotional merchandising strategies and support new promotion enhancements as they are released and implemented.
- This job description in no way states or implies that these are the only duties performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management. Performs other duties as requested.
QUALIFICATIONS:
- Bachelor's degree in Marketing or related field or equivalent, directly related experience.
- Strong project management, detail-oriented, with excellent communication, and interpersonal skills required.
- Experience working in digital marketing and e-commerce (2+ years)
- Experience as a project manager
- Experience working with Adobe Experience Manager a plus
- Experience working with Adobe Photoshop/Illustrator a plus
- Experience or knowledge in the production of digital marketing content including websites, emails, videos, social or similar marketing materials
KNOWLEDGE AND SKILLS:
- Detail oriented with very strong organizational skills. Ability to work independently and manage multiple projects and meet deadlines. Ability to work in fast paced environment.
- Proven leadership skills with excellent track record in delivering strategic projects and managing project resources outside your direct span of control.
- Strong communication skills are required as this position regularly interacts with many functions in the organization.
- Experience building cross-functional working relationships in medium to large organizations.
- Working knowledge of personal computers within a windows environment with e-mail, and MS Word with advance Excel and PowerPoint skills, along with related printers and equipment.
- Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
- Ability to interpret a variety of instructions furnished in written, oral, diagrams, or schedule form.
We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!
It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.
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