Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.
About Us
Royal Caribbean Group is the world's largest cruise line, having a record-breaking year and launching not one but TWO brand new ships in 2024, including a brand-new class of ship in Icon of the Seas! It couldn't be a more exciting time to join a global business that is blazing a trail in the travel industry right now.
With our 3 brands Royal Caribbean International, Celebrity Cruises & Silversea we have ships in South America, Europe, Asia, Australia, and several North American markets beyond our headquarters in Miami, FL. We cover the globe. No matter where our guests want to go, Royal Caribbean Group has a ship that can deliver a world-class vacation.
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At Royal Caribbean Group we never rest on our laurels; we constantly strive to improve our work and be at the forefront of the industry. The work that we do is exciting, challenging, and innovative. You get to work both independently and as part of a collaborative and dynamic international team. We are passionate, we are innovative, and we are unstoppable.
About the role
We are looking for a 12 months fixed term Commercial Support Analyst to join the team in our UK office in Weybridge. It's a hybrid role with a combination of working from the office and working from home. Successful candidate would be a part of dynamic Royal Caribbean International Commercial Team. Please be aware that we can only consider candidates based in the UK with full right to work.
KEY RESPONSIBILITIES
- The Commercial Support Analyst will play an important role in supporting the on-going EMEA
- Commercial & financial strategy.
- The Commercial Support Analyst will be responsible for supporting several activities and processes helping to drive the commercial and financial performance of the business.
- They will work closely with key teams across the organization to ensure the strategy is being maximized amongst the relevant distribution channels.
distribution strategy:
- Work with Commercial Manager & Commercial Analyst to model past, current and future commercial trends to help develop targets and goals to support business strategy
- Working with the Commercial Manager & Commercial Analyst to determine short and long terms goals to develop the Trade distribution strategy to ensure we are optimizing our cost of sale.
COMMERCIALS:
- Prepare all necessary supporting information and work to facilitate informed decisions making and information for effective roll out of terms
- Ensure efficient execution and maintenance of all Commercial & Tactical schemes including target setting, ongoing reporting of partner performance and final results.
- Support activity analysis on commission schemes to help ensure continuous improvement
REPORTING & INSIGHTS:
- Collect, analyze, and interpret data to support commercial decision-making.
- Identify areas for process improvement and work with relevant teams to implement solutions
- Model past, current and future channel mix including topline distribution channel
- Provide agreed external reporting to support all commercial activities including performance vs target details for trade partners
- Work with sales team to unearth channel trends and strive to improve understanding of ROI on all investment activities to support investment decisions and future distribution strategy
- Collect, analyze and interpret data on our Trade Loyalty Program.
- Co-op Marketing Analysis and tracking
- Respond to ad hoc analysis needs as they arise to support business decisions
OTHER:
- Create and maintain complex Excel models to support business processes.
- Develop processes to automate repetitive tasks and improve efficiency.
- Compile business and trade partner performance updates as required
- Monitor Market Data & Market Trends
QUALIFICATIONS AND EDUCATION
- Experience of working in a commercial & analytical role preferred.
- Qualifications to Degree or equivalent preferred
- Experience of Salesforce preferred.
- Experience of Essbase and Brio/Hyperion strongly preferred
- Experience of Power BI strongly preferred.
- MS Excel, Word and MS PowerPoint to advanced level
INTERNAL/ EXTERNAL RELATIONSHIPS
- Good relationship building skills particularly internally
- Ability to present commercial & financial information to non-finance colleagues
- Strong attention to detail, analytical and able to prepare own analysis work
- Ability to work in team and liaise cross-functionally and at all levels of seniority
- Ability to work under pressure to deadlines
- Strong verbal and written communication skills
- Good at identifying problems and finding the solutions and ability to put their point across in a clear and concise way.
- Proven analytical and commercial skills and results driven, with ability to think outside the box
- Team Player, highly motivated and positive can do attitude
What we Offer. At Royal Caribbean Group, we are client-centric but put people first. We have a culture where everyone is trusted and valued in equal measure, whatever your role in the company. We are propelled by people. Our employees and crew are the driving force behind our success. Our aim is to recruit, develop and retain world class people, who come to Royal Caribbean to do the best work of their careers.
We are committed to employee development, and you will have the opportunity to learn from some of the most experienced people in the business. We regularly reward and promote success, encouraging staff to take on new challenges and responsibilities to aid progression.
Our remuneration package includes our competitive pension, private healthcare, life assurance cover to name a few. In addition, every permanent member of staff that works at Royal Caribbean is eligible for our cruise request program and friends & family cruise discounts.
With good transport links to our modern offices in Surrey, we have plenty of free parking, a free shuttle bus from the train station, on-site restaurant, and on-site gym. We take a flexible approach to work. We currently work a combination of days in the office and work from home.
Come join the team - Journey with us, succeed with us, grow with us.
We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions.
Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon.
It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.
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