Job Description:
At Rakuten, we pride ourselves on giving interns a genuine, immersive experience that has a direct impact on company objectives. You will do meaningful work, and with us, you'll be a true member of the team. We are also invested in your growth as an individual and professional. That's why you can expect curated events such as professional development workshops, interactions with Rakuten leadership, and relationship building opportunities with other interns and professionals at the company.
You can visit rakuten.us and our Muse profile, to learn more about Rakuten's culture and values, as well as hear from last year's interns.
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Business Unit Introduction:
Rakuten is seeking a Strategic Business Operations Intern to join the SBO team. This team drives strategic and operational excellence by working closely with cross-functional teams and diverse business units in the Americas and European.
SUMMARY:
You will work closely with the executive leadership team on projects that are of strategic importance to the company. Your efforts will directly impact the overall strategy and success of Rakuten in the Americas and European regions. You will collaborate in a high-energy, startup environment on complex business problems that are top-of-mind for the leadership team, as well as the broader set of executive stakeholders. You possess a unique blend of business insight, business strategy experience, big-picture thinking, influencing skills, and the ability to collaborate with a diverse set of talent within Rakuten.
KEY RESPONSIBILITIES
- Key member of Strategic Business Operations Team, responsible for supporting leadership in the development of regional business plans, day-to-day operations, special projects, market analysis, and strategic planning.
- Work closely with senior executives to assist them in understanding complex business issues.
- Use Powerpoint / Beautiful.Ai to illustrate and simplify business topics for discussion and presentation to C-Suite; use clear verbal and written presentation skills to do so.
- Act as a project manager on critical projects across different functions in the Americas and European region ranging from finance to legal to HR and beyond.
- Able to research trends and benchmark to provide insights and thought leadership on critical topics of interest to the COO.
- Assist and help drive increased productivity through process improvements, Kaizen Initiatives etc.
- Support weekly, monthly, quarterly, and annual reporting cadence on behalf of COO and CEO of Rakuten International, with very specific formats, deadlines, etc.
MINIMUM REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Outstanding communication skills; capable of taking a concept and telling the story
- Works well across the organization and in a matrix environment
- Masterful presenter capable of developing presentations for executive delivery
- Eye for detail and accuracy with high process acumen
- Relationship builder and problem solver
QUALIFICATION REQUIREMENTS
- MBA (in progress)
- 3-5 Years of experience working for a tech company, management consulting / investment banking or strategy experience in a leading consumer company
- Expert PowerPoint User
- Advanced Excel User
- Specific experience in the areas of strategic planning, operations, or project management ideal
Five Principles for Success
Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.
Always improve, Always Advance - Only be satisfied with complete success - Kaizen
Passionately Professional - Take an uncompromising approach to your work and be determined to be the best
Hypothesize - Practice - Validate - Shikumika - Use the Rakuten Cycle to succeed in unknown territory
Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile
Speed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your team
Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.